McDonald's Reviews Summary

Service

Pros:

• "Fast and efficient service, ordered a limited edition McFlurry, it had good portion of raspberry sauce and flake."
• "I ordered using the self service kiosk and my food was served quickly, hot and tasted good."
• "Great service hence the 3 stars I usually pop to McDonald's when I need an overnight detox it goes straight through me."
• "Waited a while for our food but before it came out I spotted a lad name Perry check the warmth of our burgers. He took the burgers off and made us fresh."
• "Staff very pleasant. Food served quickly once seated."
• "The staff are friendly and helpful. They were apologizing for the wait times."
• "Ordered at our table and considering how busy it was, received our order really quickly."
• "This is the first MC Donald's I've seen where the staff has a good and stress free work rhythm!"
• "The staff were brilliant some of the little kids were crying at the sight of a grown man dressed in pink and blue wig. Thank you for being understanding and happy welldone."
• "Staff are very helpful."
• "The staff were very friendly and welcoming."
• "Although the place was moderately crowded, the whole process of ordering and receiving our orders was quick."
• "Quick service I didn't wait long."
• "Staff seemed friendly and food came out fast."

Cons:

• "The service wasn't bad because they were polite about getting the food ready but the food itself was a disappointment."
• "Poor service and the seat had a rip in it, I never have have a high standard for McDonald's but even by their standards this was bad, slow and a deterrent for coming back."
• "Service was shockingly bad, a staff member who was on his break had to go back onto the till in his own clothes to serve because every other staff member was ignoring the queue of people waiting to be served."
• "Found staff rude and unhelpful."
• "Not clean, tables are dirty, floors dirty, staff are less than helpful they are all teenagers no adults here at all."
• "Absolute bloody chaos!! No receipts in machine. Order everywhere and staff out of kindergarten."
• "They got our order wrong and when we pointed it out to them they offered no apology and basically threw the correct order at us."
• "AVOID AVOID!!! Ordered a filet o fish. Was given a chicken burger."
• "The staff aren't trained properly and there is no direction at all by the management."
• "None of the staff looked like they actually knew what they were doing."
• "Staff seemed to be working at a glacial pace with two staff members lingering around the drinks station not doing much."
• "Took 15 minutes to actually get my food."
• "Got my order wrong 3 times on a single purchase... still dont know how they managed that one."
• "Ordered a bacon and egg McMuffin meal, and was given the order number 94, only to witness orders 95, 96, 97, 98, and 99 being given out before my order."
• "My friend and I walk have been calling in here daily throughout the week... the service, rudeness and ignorance of the staff, including management."
• "Visited Sunday 6th Sept, very disappointed with the food, nearly cold when we got it."
• "Queuing was ridiculous, queued 15 minutes, chips cold, cheeseburger was like rubber."
• "Literally took them all an hour to make 6 hashbrowns."