Garrick's Head Reviews Summary

Service

Pros:

• "The servers are actually wonderful and prompt."
• "The service was lovely, Karina helped me to choose my beer letting me sample a couple of IPAs."
• "Got great service from Duncan, who was very knowledgeable about drinks and made very good suggestions, was very friendly and helpful."
• "The decor was Georgian and very fresh and clean with very a attentive front of house team who asked how our food was etc."
• "Very efficient and friendly service from the moment you walk in you are made to feel at home."
• "Staff were fantastic, food was great and the music was very cool too and the right volume for ambient music."
• "Service is super friendly and welcoming."

Cons:

• "Waited 15 minutes for a menu, 10 minutes to order."
• "Should have been better, it was a quite afternoon and only two of us, staff friendly enough but were left waiting 20minutes to order drinks."
• "The staff was SO unprofessional, the place was dirty, I can't say anything about food or drink because I haven't even been given a glass of water after 45 mins of being there."
• "Appalling service from the 'manager' when quizzed over missing food and undercooked chicken."
• "Drinks then took another 15-20mins to come out and the wait on food was 30-40mins."
• "The staff were good (except the exceptionally rude manager) but the food was off the scale bad."
• "Service was slow. Our mussels were stone cold at the top (hot underneath) which was worrying."

Food Quality

Pros:

• "Probably the best place for helping people with allergies.. ever!"
• "Roast beef is probably the most tender we've ever had."
• "The fish and chips did not disappoint us at all."
• "Food was brilliant - fantastic pub food on the upper end of the spectrum."
• "The food was also really good, I had the Wagyu burger with an additional black pudding and my wife had the fish and chips, both excellent."
• "The beef was lovely, the roasties exceptional, and the portion size, just right."
• "We all had the Pork belly for our main, and it was amazing. It just melted in your mouth."

Cons:

• "Took the second one which tasted awful."
• "Wagyu burger slightly overcooked, and slaw side was a bit tasteless."
• "Food was borderline offensive - ordered a roast beef, ended up leaving the whole piece(s) of meat."
• "Ordered a moretti which was flat."
• "The Yorkshire pudding was solid you could knock someone out with it, the cabbage was raw and the potatoes were old and reheated."
• "The fish and chips were supremely insipid and tasteless sadly."
• "The food is absolutely disgusting, very cold, little bit raw."

Ambiance & Decor

Pros:

• "A luvvies theatre pub for over 200 years."
• "Interior decor is old fashioned and comfortable to sit in."
• "A very simple and unpretentious pub."
• "Lovely pub with plenty of seating both inside and outside."
• "Great atmosphere outside in the sun!"
• "Very cool surroundings."
• "Nice old fashioned pub in the centre of Bath, located in a scenic area."

Cons:

• "Expensive, no atmosphere, mediocre food, rude manager."
• "Totally agree about the comments regarding social distancing - there isn't any."
• "I also didn't like the ambience. Loud inappropriate music at lunch."
• "Turned up for cocktails and was seated less than 1m from the next table, on a sticky and dirty outside table, with a used old menu on it."
• "Nice Gastropub, fish and chip was great, but i was alone at 8:15pm in this empty room, a bit cold on an October evening. A bit depressing the atmosphere, and the service, just correct."
• "It used to be a more traditional pub. Now it's more like a restaurant... lacking a bit of atmosphere if you just want a drink."
• "In an otherwise empty room us and another table were squashed together in a corner."

Value for Money

Pros:

• "Four real ales on, all local brews from four different breweries."
• "Excellently kept ales and a regular entry in the CAMRA Good Beer Guide."
• "The Garrick's Head has a great reputation for good food, and it lived up to it."
• "Wasn’t too pricey either. Couldn’t fault a thing."
• "The price was reasonable."
• "Beer quality excellent."
• "Good pints, good location and atmosphere."

Cons:

• "Overpriced food."
• "£4 had been added to the bill for 'optional service' without my permission it's dishonest."
• "A pint of Otter was £6.20! The reason given for the overcharging was that the pub is in the center of Bath."
• "Long wait for overpriced food where they charged me and made me pay a 10% service charge before the meal even arrived!"
• "Terrible and vastly overpriced."
• "Only giving 4 stars because you have to pay right after you order without a bill so you don’t get the option to take off the discretionary 10% service charge."
• "Avoid at all cost!! Worst steak I've had in my life."

Management & Staff

Pros:

• "Lovely staff and delicious food."
• "A cracking find. Lovely staff, a great old building."
• "Staff very welcoming."
• "Great staff who are keen to assist in your decision."
• "Staff service also brilliant."
• "Lovely staff, a great old building."
• "The staff was also very helpful and friendly."

Cons:

• "The servicd has much to wish for. There is no action from the personel and there was no happy face in sight."
• "The staff was SO unprofessional, the place was dirty."
• "The staff were good (except the exceptionally rude manager) but the food was off the scale bad."
• "The staff and a management is so bad. Looks like nobody work before on the hospitality."
• "New manager absolutely clueless."
• "When we pointed this out the manager's reaction was so rude."
• "The manager's attitude to the incident, was patronising, insulting my intelligence!"