Pho Reviews Summary

Food Quality

Pros:

• "One of my favourite places to enjoy Pho. Fresh ingredients, large portions, good value for money."
• "Healthy food that doesn’t compromise flavour."
• "Try also the Coconut, Pineapple and Apply mixed juice with ice. It is refreshing."
• "The tofu was really good! Pho is refreshing and filling but not heavy at all."
• "Great food, I really enjoyed the flavours from my dishes."
• "Their summer rolls and Super Green pho are to die for."
• "Authentic Vietnamese food which tastes great and isn't all deep fried!"

Cons:

• "It was dried and totally lack flavour."
• "The noodles are plain, no sauce at all, chicken tasteless."
• "The beef brisket pho soup is not as flavoursome and presentation is a bit sloppy."
• "The food was just terrible and inedible, the chicken in the summer roll was so chewy we thought it was a piece of leather."
• "The wok fried chicken noodles was not impressive for £11.50, a bit bland and uninteresting."
• "The dishes are so westernised, bland and the noodles are always under-cooked."
• "The food was so bland the sauces could not help it and the pork spring rolls were tasteless."

Service

Pros:

• "I have been served by this beautiful black girl... She was bubbly, had a perfect customer service."
• "Quick service (~5min) using pager system, you collect your food from a counter."
• "Quick service."
• "The staff were friendly and helpful."
• "The waiter and staff were really friendly and helpful with my questions about the different food."
• "Special thanks to the team as they were all very caring and served me with a great smile!"
• "Fantastic food, very tasty, good fast and friendly service."

Cons:

• "The girl who took my order at till 2 Jhane got my order wrong."
• "Couldn’t be bothered to bring the food back because the girl at the counter was rude when I enquired about why my meal was taking so long."
• "Even the one star in more than you deserve. I have selected spicy king prawn with extra prawn. The order came different to what I have ordered, when I took it back to the kitchen, the people working there on food serving to customers were very rude and argumentative."
• "The attitude of one of the staff (young girl wearing white head phones) put me off and so I walked away."
• "Some of the staff are really rude and have bad attitude."
• "The service is horrible.. The two cashier gentleman were very rude!"
• "Really slow service."

Authenticity

Pros:

• "For a chain, Pho provides an authentic version of the Vietnamese staple."
• "My husband saw this Vietnamese Street Food Restaurant inside the Westfield Mall and wanted some PHO 🍲. He said it was delicious and full of flavor. He also loved the Vietnamese Beer 'Saigon'. The staff were super friendly."
• "Don't miss it if you go to Westfield!"