Pho Reviews Summary
Category: Vietnamese restaurant London
Food Quality
Pros:
- "The Cari is quite possibly one of the tastiest dishes I have ever have."
- "The pho and the salad we had were both delicious, fresh and arrived quickly at our table."
- "Great Pho, lovely chicken wing starter."
- "Excellent food- spicy curry chicken was fab."
- "The food tasted great."
- "Starters of spring rolls, chicken wings & prawn crackers were all great."
- "The food is always fresh and delicious."
Cons:
- "The chicken wing starters were dry."
- "Sometimes its the best pho place in London, other times, the soup is far too greasy."
- "Unfortunately my beef wok fried noodle dish, ordered through Deliveroo, was so salty it was inedible."
- "The veggies that came on the side were not at all fresh."
- "The meat/broth/prawns was tasteless."
- "The chicken used in pho taste like dry cardboard."
- "The mixed meat with the rice was rather boring, and almost flavourless."
Service
Pros:
- "Zoe is very very friendly, approachable, unobtrusive, attentive and very professional."
- "Service was prompt friendly and efficient."
- "Rosie was absolutely amazing!"
- "Staff service was attentive but not obsequious."
- "Speedy service our waitress was very knowledgeable of the menu."
- "The service was polite and professional and they have a menu for under 2 year old children."
- "The service from Rosie and the team was great."
Cons:
- "Service was not great."
- "Service was very slow and unattended."
- "The first one seemed to forget a lot despite the restaurant being empty."
- "Mixed service - seemed to be a free for all as to which servers were in charge of your table."
- "The worst service ever!!! Sitting outside for 15min nobody come."
- "Staff members weren't very nice. Dismissive."
- "Very poor attention from the manager of Pho restaurant in Balham."
Atmosphere
Pros:
- "The atmosphere is perfect for just to relax after a long day of work or university."
- "Love this place, went there last Friday night and there was a great vibe! Quick service and great food."
- "Lovely warm atmosphere."
- "Great restaurant and ambience with fantastic food."
- "Friendly atmosphere."
- "Nice atmosphere with amazing music."
- "The atmosphere is nice and relaxing."
Cons:
- "The atmosphere a little quiet but it was a Monday night."
- "It can get a bit noisy in the restaurant - something to deaden the sound on the walls would help."
- "But, DO NOT GO Friday lunchtime as the local yummy mummies decide to make it their after school meet-up. The noise levels were catastrophic."
- "Fantastic food and dreary atmosphere!"
- "The atmosphere was relaxed."
- "Atmosphere war lively and welcoming and the place busy."
- "Understaffed and don’t actually reserve tables when you make a booking."
Accessibility
Pros:
- "It was also dog friendly."
- "Staff very accommodating and let us bring a birthday cake."
- "We were greeted with a water bowl and a treat for the dog."
Cons:
- "Also huge step into the restaurant with no ramp/level access options - poor really in 2022."
- "There was no Accessible toilet with the only toilet being downstairs, having 3 people with a disability meant 1 of them couldn't use the bathroom."
- "Were not offered any bibs for pho(soup)."
- "There was no allergy information available and no opportunity to add a note to our order."
Value for Money
Pros:
- "Loads of great vegan options reasonably priced. Very tasty food and relaxed atmosphere."
- "The lunchtime deal is good value, the food delicious and well spiced."
- "I think the prices are also very good value considering the size and quality of the food as well."
- "The lunch deal is a fantastic value."
- "Reasonably priced for a quick bite."
- "Roughly £20 each for a beer, starter (shared), main, dessert (shared) of top notch grub."
- "Great place for a catch with a friend over a dinner. Reasonably priced, cosy atmosphere."
Cons:
- "Eneded up paying £58 and i didn't eat my main."
- "Well over charged for what we had."
- "Very upset to see after the wife paid there was a 12.5% tip added on for this abysmal experience."
- "It’s bloody expensive, it’s like 11£ for pho to eat in! That’s a rip off."
- "The portions are stingy, it's overpriced."
- "All the rice dishes used broken rice, which is the cheaper rice."
- "They then charged us for the child's drink because 'you ordered two drinks'.... between me and my child."
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