BunBunBun Reviews Summary

Atmosphere & Decor

Pros:

• "Small place but friendly. Modern industrial style decor."
• "The service was attentive and polite, and absolutely great deco as well."
• "The shared bench style dining is easy going, even if it’s a little intimate with the strangers next to you."
• "It's a nice setting and I think you would enjoy."
• "Really chilled atmosphere and a great menu."
• "Environment has a great vibe."
• "Loved the atmosphere of the restaurant, it's very quaint small."

Cons:

• "Really cramped spots, feels like almost sharing the plate with your next seat neighbor."
• "It was cramped inside, smelt badly of cooking."
• "Ended up sharing a table with another couple as it was very busy and we were so tight that you could say that we became part of the wall decoration!"
• "The acoustics are horrible and make you want to run outside."
• "Environment: very small space. Not a very comfortable dining environment."
• "If you like the scent of bleach while you're eating, then this is your kinda place."
• "What is that smell?!"

Service

Pros:

• "The staff were friendly and provided a good, professional service."
• "Staff was very attentive."
• "Very friendly, quick service."
• "Service is fast and diligent."
• "Great service and doesn't take too long to get your meal."
• "Service is polite quick and friendly."
• "Very friendly and professional staff."

Cons:

• "The waitress had a bad attitude, I had to remind her to bring a bottle of water and the second time she didn’t even look at me while I was talking or even bothered to reply."
• "Service could have been better, as my friend who ordered the beef brisket asked for advice from the waitress on how to eat it as it came out with a lot of sides (which he was not expecting), the waitress said she had never seen the dish ordered before and didn’t know how to advise him."
• "Their speed is slow it took us 15 minutes to pay our bill."
• "When we highlighted this to staff they didn't really care."
• "One of the female waiting staff had a terrible attitude."
• "The service needs tremendous improvement."
• "The food was alright, but the service was terrible."

Food Quality

Pros:

• "Hands down best pho I have had in London. Very authentic!"
• "Definitely one of the best Vietnamese restaurant in London, very surprised someone gave 1* review for the food."
• "Excellent food and service."
• "Most of the food I tasted was authentic and tasty."
• "A firm favourite of mine! The portions are large, with fresh ingredients used and light flavours."
• "Get their signature the Bun Cha Hanoi; vermicelli salad with a side of barbecued meatballs in a saucy broth - so much flavour and depth in the broth paired with refreshing salad and mint."
• "Their crispy pancake with tofu is a magical dish that mixes the zing of big bunches of fresh herbs with the crunch of the pancake and just cooked tofu and a delicate sauce."

Cons:

• "It was very good but not as authentic as expected (lime and chilli missing) and spring rolls not quite the same as the 'real deal'."
• "They seem to have changed ownership/management or chef... simply delivering overpriced food that tasted cheap and not nice :("
• "The Pho and Bun Bo hue were not bad. Meat was tender, noodles were on point and plenty of Asian mint was provided. However, the broth was lacking flavour and fragrance in both dishes."
• "Had the pancake which was pretty bad...it was more comparable with a stale papadum."
• "My main was a steak and I know that might not be the most Vietnamese dish on the menu but it's on there so I expect it to be good and it wasn't. Chewy and tasteless so most likely frozen."
• "Do not order the Bun Bo Hue, they didn’t cook it with the right spices, tasted like mala tang seasoning."
• "The food itself did not taste very authentic."