Premier Laser & Skin Soho Clinic Reviews Summary
Category: Laser hair removal service London
Treatment Results and Effectiveness
Pros:
- "The results are amazing."
- "After the first session I saw instant and significant results."
- "I've seen such a huge difference!"
- "Even after the first session I saw a huge improvement but will be doing a course of six to ensure it lasts."
- "Very pleased with results so far, and so pleased with the service."
- "It's been over a year now since I finished my 8 sessions of laser hair treatment with London Premier and there almost no hair seen at all."
- "After the first treatment I could already see how better it would look."
- "The results have been amazing! I will be a patient of Rubina always."
- "The results have been amazing."
- "I am only 3 sessions into my treatment and have noticed a huge difference."
- "My age spots and sun damage pigmentation has completely gone!!"
Cons:
- "My bikini area is a bit more stubborn but I could see huge improvements after the first session anyway."
- "Before I tried a course of laser hair elsewhere with a rolling-type head and it only lasted 18 months."
- "My first two laser treatments here did not show great results."
- "I went for a burn and injury scars treatment with this clinic and ended up with worse scars than I began with."
Staff Professionalism and Expertise
Pros:
- "Maria is kind, patient and takes time to listen and understand your concerns."
- "Magda is fantastic—professional, knows her stuff, works efficiently and is highly knowledgeable."
- "Naomi was excellent! She made me feel really comfortable, explained the whole procedure and she definitely knows what she's doing."
- "Karolina at reception is so polite and professional, and always helpful with scheduling/rescheduling."
- "Saba is knowledgable, experienced and honest so I immediately decided to go ahead with the treatment."
- "Rubina is the technician who did my sessions she so caring and helpful and she would listen to all your inquiries and give you advises."
- "I have been having tattoo removal treatment with Rubi over the last several months and need to say I couldn’t be happier with my results."
- "What great experience I had in this clinic in soho very professional service and great experience."
- "I would particularly recommend Firouzeh, one of the most friendly, gentle and funny person who did my treatment throughout my time there!"
- "If any of you guys go for laser hair removal, ask for ALEX! She's literally the best around."
- "Absolutely lovely lady Firouzeh ❤ Very detailed and concentrated to her job."
Cons:
- "Left me thinking to leave this branch because of how she assisted me... She was asking about my economies."
- "The practitioner didn't seem sure about what she was doing. It looked to me like she wasn't really experienced on Tatto removals."
- "They seemed to have lost how many treatments I had remaining, quoting I had less than I actually did."
- "Alex tried to sell me more treatments and expensive products."
- "Far from being apologetic, the clinic (Swaran/receptionist) were absolutely defiant and remained inflexible."
Customer Service Experience
Pros:
- "The staff to be ever so kind and flexible with my needs."
- "Everyone at this clinic is really welcoming and friendly."
- "Very friendly staff and organised environment."
- "They are always ready to help."
- "Karolina the receptionist she is amazing and very keen to help."
- "Many thanks to the lovely FOH Malwina & karolina who made everything so smooth when booking."
- "I would like to recommend Saba to other people who what to do treatments in here."
- "I was welcomed by the receptionist, who offered me a drink and explained the process of the consultation which automatically put me at ease."
- "Lovely clinic! I have been going to Premier Laser Soho and staff are friendly and the service has been excellent from Maria."
- "Thanks to Karolina & Rubina for taking care of me and all my treatments!"
Cons:
- "The clinic cancelled my appointment via email, and I didn't check my email that day so I showed up."
- "I had some trouble with booking appointments as they are so busy and booked up."
- "When I complained about the missed results I expected, the manager didn't really do anything about it."
- "They took money out of my account without my permission for a no show even though I had cancelled the appointment."
- "They were very pushy when it came to selling packages and products."
Facility and Cleanliness
Pros:
- "The clinic is always spotless."
- "Such a lovely, clean, and well-presented clinic."
- "London Premier Laser Soho branch is a very clean and neat clinic."
- "The premises are always immaculate."
- "Really clean and nice environment."
- "Their clinic is always pristine."
- "Very clean facilities and a calm atmosphere."
Cons:
- "The only downside is that the rooms are quite small."
- "Once, the room seemed a bit rushed and not fully set up for my treatment."
- "The layout of the clinic is a bit awkward to navigate, especially if it's your first time visiting."
Value for Money
Pros:
- "The prices are also great compared to other places."
- "They often have deals which makes it more affordable."
- "Good value for money with the results I am getting."
- "The cost is very competitive, especially for the location and quality of service."
- "Considering the quality of the treatment, I found the pricing reasonable."
Cons:
- "It's a bit pricey but then again it's in a prime location so what can you expect."
- "The only thing is the price... a little bit expensive but I guess it’s the price for good service."
- "I felt like I paid a lot and did not see the results promised."
- "The treatments are quite expensive compared to some other clinics."
- "Expensive and not very effective - felt like a waste of money."
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