Brewers Fayre Home Farm Reviews Summary

Service

Pros:

• "Staff friendly and efficient."
• "The person who showed us to our table... was brilliant."
• "Spoke to a lovely young lady who reimbursed me."
• "We were greeted with a warm welcome and a friendly service."
• "Good service reasonably priced."
• "The service was wonderful, just like we had never been away."
• "Service was good and staff were friendly."

Cons:

• "Very slow service, ordered a main and a dessert, after 1 hour in there, and it wasn't that busy."
• "Ridiculous, waited forever for my food."
• "Place is dirty and the staff stand around speaking to each other."
• "If we’re faced with this shoddy service again, it will be the last time we visit."
• "Manager wasn't very polite and very rude to customers wasn't busy and was told off for not booking for 11 people."
• "Really rude manager asking who said I could sit at the table when I went to sit down."
• "Staff appeared indifferent and the whole evening was a disappointment."

Cleanliness

Pros:

• "The restaurant is very clean as well as the rest of the Premier hotel, room bright with everything you need."
• "Beautifully clean."
• "The restaurant was clean and tidy for such a busy Sunday service."
• "Place looked a tad grubby BUT the play area was exceptionally clean."
• "The pub is very nicely decorated and a cosy place."
• "Everything looked clean and tidy and all precautions taken seriously."
• "The pub is massive. Loads of room and a huge beer garden at the back. Great for families."

Cons:

• "The whole restaurant looks filthy."
• "The downstairs toilets, they were honestly disgraceful."
• "Dirty tables and unkempt areas, even needed up cleaning our own table in the end."
• "The ladies toilets and disabled toilets were disgusting and dirty."
• "Most of the staff were not friendly at all and tables were sticky and not clean."
• "Surfaces around the drinks machine as well as the machine itself covered in sticky stains."
• "Downstairs toilets are unacceptably dirty and damaged."

Food Quality

Pros:

• "The (Lincolnshire?) Sausages were gorgeous!"
• "Good food, good service, clean."
• "The mixed grill which was cooked perfectly good price and meats where lovely."
• "The food here was lovely with a good selection for most tastes."
• "The food was cooked very well and full of flavour."
• "Good quality food at reasonable prices."
• "The food was cooked to mouth watering perfection."

Cons:

• "The food was disgusting. Day old chips, cold quiche with undercooked pastry."
• "Ordered the mixed grill, sausages were burnt."
• "The quality of the food has really deteriorated over the last two years."
• "Food took a long time to arrive, by the time we got it, mine was cold."
• "The gammon was very fatty, there were no carrots unless you wanted to wait 20 minutes."
• "Food is disgusting won't be going there again!"
• "The steak wasn't medium as I asked was tough as old boots."

Atmosphere & Facilities

Pros:

• "Very spacious over two floors and a good outside area for kids."
• "Nice atmosphere and friendly staff."
• "Kids enjoy the soft play area and outside park too."
• "Lovely soft play area for kids with a separate baby and toddler section, outside garden with kids play area too."
• "The play area was brilliant for all the kids."
• "Great place just across the bridge, surrounded by green with a great relaxing outdoor dining."
• "A nice outdoor play area for the kid's."

Cons:

• "Also had to bat away a lot of fruit fly so I am going to assume pipes aren't being cleaned properly."
• "Outdoor play area had signs asking children not to use!"
• "Really poor area for children to play which really let down this establishment."
• "The bar in the children's play area is closed and you can't have your meal there either."
• "Outdoor play area needs a good clean."
• "The only thing this place has going for it is the children's play area."
• "No children's bit either also handed out activity sheets but then had no crayons for them to colour the sheet with."