FOUNDATION Bike Fit Reviews Summary

Bike Fit and Adjustments

Pros:

• "Overnight success does happen, the next day I put a 114k ride down with a sprint finish with power I didn’t know I had!"
• "Originally have had several fit issues related to hips, shoulders and other issues which have been either completely solved or alleviated with a new bike fit."
• "The follow up appointment was very good, as they made some adjustments which helped my riding posture and made me more comfortable when riding my bike."
• "You'll come away with a much more comfortable (and pain free!!) position on the bike & an overall much better understanding of what to look for in a new bike."
• "Ended up with a big difference between my starting point position and my new baseline but all feels great so far and have already enjoyed a big improvement in my chronic knee pain!"
• "Mat went above and beyond during the bike fit to not only get me more comfortable on my bike, but to explain what and why changes were being made."
• "Had my shoe position adjusted and new insoles fitted after video analysis of my pedalling motion. Bike feels so much better to ride now and I completed the Ford Ride London Essex 100 miles without knee issues!"
• "Besides improving the overall fit to be more comfortable some micro cleat adjustments had me putting down more power on the ride home."

Cons:

• No direct cons related to bike fit and adjustments were mentioned, indicating overall positive experiences.

Knowledge and Professionalism

Pros:

• "Super knowledgeable and willing to help out in as many ways possible for you to meet your goals!"
• "He's incredibly passionate about what he does, professional and fun at the same time too."
• "Foundation Bike Fit really impressed - wow. Incredibly professional and expert."
• "Wei and Matt are exceptional – genuinely sincere and incredibly knowledgeable."
• "I learnt a lot about how my physiological state (flexibility) is affecting my bike position."
• "Wei is very helpful and he explained everything clearly. It was very interesting and fun to see how small changes can make a big difference."
• "Wei and Matt are the Jedi's of bike fitting!"
• "What is most impressive though is the depth of Mat’s knowledge and experience."

Cons:

• No direct cons related to knowledge and professionalism were mentioned, indicating overall positive feedback.

Customer Service and Follow-Up

Pros:

• "Thanks to them, I feel more connected with my bike when I am riding outdoors and on Zwift."
• "Excellent overall experience - lots to unpack and learn but all covered really clearly and with great explanation of the ‘why’ behind the riders’ position on the bike."
• "Really looking forward to the follow up session in a few weeks time."
• "The follow up report was very good, as they made some adjustments which helped my riding posture."
• "They have a LOT of saddles you can try. The shape can really make a difference to your comfort so you can test and borrow one and see how you feel on it."
• "After the session, I kept in touch with Mat by email and he was very responsive. You can also book a follow-up session to make a few later adjustments once you've tested the position."
• "Additionally, what I loved about visiting Matt and Wei was their input and guidance focused on the body in parallel with the bike."
• "My favourite part was that the bike rig had my exact measurements and after trying and trying loads of different saddles, I found the one for me!"

Cons:

• No direct cons related to customer service and follow-up were mentioned, indicating overall satisfaction in this area.