The Old Bath Arms Reviews Summary

Service

Pros:

• "The blonde waitress was excellent at her job."
• "Staff friendly and pub restaurant is run very efficiently."
• "Great service, polite and helpful staff."
• "The service was fantastic and the all round experience was spot on."
• "Very welcoming with brilliant service."
• "Staff are fantastic! Very polite and friendly, nothing is too much trouble."
• "Service was great, Michelle looked after us so well ;)"

Cons:

• "Table service was a little slow."
• "Left 50 minutes after not even getting our drinks!"
• "However it did feel a little understaffed on the day we visited."
• "The service was very rushed."
• "Service was poor and the plates took a while to be cleared."
• "Service was rubbish, no one checked on our meals."
• "Service was only to bring food and collect money."

Food Quality

Pros:

• "Food really good."
• "Sunday lunch was sumptuous."
• "The fish was perfectly cooked, I even ate the batter which I normally leave, the mushy peas were the best I've ever had."
• "Food was tasty and not lacking in quantity! Decent selection of veggie and meat options."
• "Food is outstanding (I'm addicted to the black rock steak)."
• "Food was absolutely fantastic although was just a tad cold for my liking."
• "Our steaks were better than delicious."

Cons:

• "The food was very overcooked, had been sitting for ages and had a burnt taste throughout."
• "Unfortunately the Christmas sundae wasn't very nice at all."
• "Had the hickory steak and some tapas and it was just weird."
• "What a truly disgusting meal...Not happy diners, Go somewhere else."
• "However portion size was very small, all over in a few mouthfuls."
• "The beef was tough! Even the steak knife had trouble cutting through it."
• "Our mains were cold and tasteless."

Ambiance & Atmosphere

Pros:

• "A lovely place with friendly staff, great atmosphere."
• "Music and dancing.... fantastic evening... had it all under one roof."
• "The atmosphere was very friendly and we got talking to a lot of people there."
• "A lovely, quirky, 500-year-old pub, with log fires and comfy seats."
• "It feels like a good old pub, split across a few different floors with a really welcoming feel."
• "Lovely decorated pub with different themed rooms."
• "A pub that's right up my street. Traditional, cosy (open wood burner), welcoming team of staff."

Cons:

• "Felt very uneasy by the amount of drugs in use openly being taken in the toilets and dispersed between groups."
• "Noisy close quarters dining - may as well have been on the same table they was that close to us on one side."
• "The restaurant itself was very loud - full of other people which is alright but when you wish to have a quiet celebration the noise is overwhelming."
• "Sat next to a table of 12+ lads shouting and swearing the entirety of the meal with children present."
• "Unfortunately we had dinner ruined by a large group of young adults coming in and out of the back area swearing and being very loud."
• "Avoid this place like someone with corona virus!!"

Value for Money

Pros:

• "This pub is reasonably priced for the quality that you received."
• "The drinks were fairly priced."
• "The prices are very reasonable considering the high quality of the food."
• "One of the best parts was the whole 'buy 1 get 1 for free' deal."
• "Nice to be surprised at how cheap the bill is when out for dinner."
• "Service was super helpful and friendly and prices more than reasonable for the portions."
• "Was recommended by local for decent food and reasonable prices."

Cons:

• "Value for money was okay."
• "The food was amazing London prices though but was to be expected ad didn't spoil the weekend."
• "For the price, very disappointing and will not be returning."
• "Excessively overpriced food £2.50 for Peas, £5.25 for small portion of mash potato."
• "We paid £50 for food poisoning and abuse."

Facilities & Cleanliness

Pros:

• "A lovely touch was the fridge with fresh milk and bottled water."
• "Corona virus precautions are very good and keep everyone safe!"
• "Its re-opened and has a revamped, sheltered beer garden out the back with patio heaters."
• "Rooms are very comfortable and quiet."
• "The room was immaculate with comfy bed."
• "The loveliest most comfortable bed and room with a truly perfect breakfast in a really wonderful restaurant and bar."
• "A very individual place to stay, each room is different, very comfortable beds."

Cons:

• "Fridge was buzzing loudly so we turned it off."
• "Lights were also emitting a loud buzzing sound when turned on."
• "The upstairs restaurant was so hot that with 3 hot rocks streaks and a pizza it was unbearable."
• "Additionally shower water was hot for only a few minutes before turning ice cold and bathroom could use an overall overhaul."
• "Toilet was pretty poorly maintained too with paper towels strewn all over the floor."
• "Therefore, if you're a wheelchair user, good luck as there's next to no outside parking."
• "Only one draw back the car park is very small. We were lucky to arrive and get a space."