Easy man and van removals Reviews Summary

Customer Service and Communication

Pros:

• "Great price, super responsive, flexible, and reliable."
• "Transparent and had good communication."
• "We communicated by text when they were on the way."
• "They replied quickly to my inquiry and answered all my questions."
• "Sandy answered all my, numerous, questions patiently and swiftly."
• "Sandy helped us out and got us sorted for our move very quickly."
• "Despite being on emails, he was very precise, clear, and a prompt responder."
• "Good google reviews led me to them in my search, and they have lived up to that reputation."

Cons:

• "However, on the day of the move, the movers did not seem very friendly."
• "With the slightly dodgy English on the website, these guys look a bit scammy."
• "The driver came on time and was very professional, but the booking process involved some challenges."
• "Unfortunately, I had a very poor experience... I was only informed by the company 30 minutes after the van was meant to arrive."

Efficiency and Professionalism

Pros:

• "The two guys did a great job! Would certainly use them again."
• "Extremely quick and efficient. The price was reasonable as well!"
• "They were really perfect in their job. Arrive right on time."
• "The driver and assistant were both very professional and courteous."
• "Really impressed with this company. Would definitely use again and would highly recommend."
• "A couple of friendly, strong hard working guys did a partial house move in two loads."
• "They were very polite and efficient and careful with our valuables."
• "They made my move across the country so much easier and alleviated pretty much all of my stress."

Cons:

• "They did the job but didn't seem too gentle with some stuff."
• "This was a huge scam... the mover decided to guard his truck and let us do all of the moving."
• "The removers were quick and tidy, however neither were wearing masks!"
• "Our experience was very negative. This was a huge scam."

Value for Money

Pros:

• "Paying these guys by the hour turned out to be less than half the lowest fixed price I was quoted."
• "Great value for a great service - highly recommend."
• "Would 100% recommend this company to anyone moving. My movers were on time, worked quickly but carefully."
• "Very competitive price, and the guys that moved my belongings were super fast, hard working, and careful."

Cons:

• "We had to leave a few bits behind as they didn't fit in the van."
• "The service was a bit expensive in my opinion but worth the money as there was absolutely no hassle."
• "Unfortunately, I had a very poor experience... At the end of the day, we paid over £200 but did basically all the moving."
• "Although the van was 2.5 hours late, I was only informed by the company 30 minutes after the van was meant to arrive."