Polish Man And Van Reviews Summary

Communication and Professionalism

Pros:

• "Communication was very friendly and professional, all the questions I had were answered."
• "The team at Polish Man and a Van is exceptionally friendly and professional."
• "Guys turned up on time with big smiles on their faces, happy and ready to move us to our new home."
• "Thank you Polish Man! My dream couch wouldn't fit through my flat hallway and they responded to my call right away."
• "They even offered to help me get my TV up and running after seeing how hard it would be for me to do it myself!"
• "The guys were quick to get started, made sure they understood what needed to go and what didn't, and were incredibly efficient in loading."
• "Fantastic communication from the initial enquiry."
• "I was very pleased with the service provided. The guys arrived on time, they were very efficient, and took care of all the necessary details."

Cons:

• "Although they were 2 hours late they were extremely apologetic and explained the reason why."
• "everything was fine, polite & helpful, as long as no any accidents. They help me moved house, my TV was broken during the movement."

Efficiency and Care in Handling

Pros:

• "They expertly handled every item, ensuring they were securely wrapped and protected during transport."
• "I was so impressed by how careful they were when moving, and there's not been a single scratch on any items or walls."
• "Absolutely brilliant. Arrived early on a bank holiday Monday, packed my belongings with seamless efficiency."
• "They quickly loaded furniture, boxes and other items into the van while making sure that nothing gets damaged."
• "Very smooth process ! From initial talk and quote to the actual move. On time and well prepared, all very carefully wrapped and safely moved to my new place."
• "The guys did a fantastic job, they helped pack, loaded everything up and also advised on the best way to store my stuff on arrival."
• "Simply excellent, nothing could have been better. Arrived on time, efficient and everything VERY carefully and well packed."
• "I used this service to move my stuff from Budapest to the UK. Very professional, perfect contact, everything on time, with a help to move everything from the flat."

Cons:

• "I am pleased with the move, it went smoothly despite all the challenges. The only thing was the van sent was too small for the move and therefore had to do two trips."
• "Inspite of an absolutely horrible experience (caused by onward chain who refused to vacate despite closing 4hrs earlier), the day was saved by the professionalism, flexibility and support from Rafal and Peter."

Value for Money

Pros:

• "The price was very reasonable and different to other „top removal companies” who just do everything to rip people off."
• "Absolutely fabulous service. These guys are seriously amazing - the booking online was easy and responsive and the prices are very reasonable."
• "Absolutely fantastic experience and service from Polish Man and Van. They moved me from my flat into storage efficiently, with care and best of all, they were friendly and positive!"
• "The booking and process was quick and easy. The guys were so helpful, professional and friendly and nothing was too much trouble!"
• "Great experience with Rafal and his colleague Pawel. They turned up on time and where super careful with all our belongings."
• "The team was highly professional, polite and punctual. I would highly recommend and will use them in the future for sure."
• "From beginning to end the service was excellent. Rafal responded immediately to any questions and reassured us during the entire process."
• "Very happy with the service (again!). Used the company the second time and they deliver in every possible way (efficient, professional, on time, and very friendly service)."

Cons:

• "I was so happy with the removal men. They were polite, prompt and did an excellent job, being careful with all the furniture. Very reasonably priced too."
• "Very reasonable cost and outstanding customer services. We cannot recommend Rafal and his team enough."

Flexibility and Responsiveness

Pros:

• "I was stressing on Sat Eve and they responded to my call right away and came midday Sunday."
• "They even offered to help me get my TV up and running after seeing how hard it would be for me to do it myself!"
• "They kindly phoned up and asked if I wanted them to come by earlier, and when I agreed they finished the job at record pace without error."
• "I had an antique, 1930s theatre wardrobe made of heavy metal and glass on wheels, which needed to be transported from seven flights up in a Victorian block, around a winding staircase."
• "Very competitive prices for the quality of service they offer."
• "Rafal and his team moved us a few weeks ago. They arrived on time and got everything done perfectly, could not recommend them enough."
• "Great service, Rafal was very responsive to all my additional asks before moving date and I had a few."
• "Very easy to deal with and turned up at the agreed time. Allowed me to travel with driver to collection point."

Cons:

• "Although they were 2 hours late they were extremely apologetic and explained the reason why."
• "everything was fine, polite & helpful, as long as no any accidents. They help me moved house, my TV was broken during the movement."