We Buy Any Home Reviews Summary

Company Responsiveness

Pros:

• "They were super responsive initially."
• "I was kept informed all the way through with any questions answered quickly."
• "Very clear process with a professional and helpful team."
• "Communication I cannot fault, always kept in touch via email/phone."

Cons:

• "I haven't been able to get through to anyone on the phone or a response on email for 10 days now."
• "Maybe company has gone bust?"
• "The whole communication process was AWFUL."
• "After 4 weeks they have not responded to my solicitors."
• "Every time completion was nearing they would ignore us."

Valuation and Offer Adjustments

Pros:

• "The valuation aspect was simple and extremely close to our independent surveyors report."
• "We were upfront and honest during the whole process, unveiling a few issues that I was unaware of."

Cons:

• "Their initial offer is far from what you will finally receive."
• "The valuation dropped dramatically and then the purchase stalled for months."
• "They employ 'nice' people who make you feel you can trust them - but their business model seems to be all about slashing the valuation at the last minute."
• "Was lied to and manipulated into making the transaction and was told at the very last minute that the value they were giving us was a third of the original valuation."
• "They offer 85% of the estate agents valuation. Tell you to take your house off the market... then come in at a price 'the house could achieve' and at 80%."

Customer Service and Support

Pros:

• "We rented and they sold the house to we buy any home. We was given notice and we was really worried about this with prices going up and my partner being disabled. I can not praise Haydn enough for instantly putting our worries to rest."
• "Would recommend their services to anyone who can’t risk being stuck in a property chain for 8 months."
• "Really good experience, process explained fully and kept up to date throughout."

Cons:

• "Absolutely disgusting behaviour, no professional attitude and have outright lied."
• "They are bullies. Feel this company use bully tactics to force you to sell."
• "It was a pleasure to deal with this company as the whole process was dealt with without fuss and trouble and everything happened as it said it would do on the website."
• "Stay Away... They palm you to their sister company who can sell it apparently."

Overall Experience and Satisfaction

Pros:

• "Great service - WBAH did everything they said and we would like to say a big thank you to James Baker."
• "We Buy Any Home stepped in and solved the situation far quicker than we expected."
• "Would recommend anybody who wants to sell their home to use we buy any home."

Cons:

• "Horrendous experience I would never go down this route again."
• "Worst company ever! AVOID!"
• "Waste of time. They will approach you that they are going to buy your property. Then they will waste your time."
• "Stay away. This is not going on valuation rate and at a lower percentage than advertised."