Standing Stones Reviews Summary

Category: Pub Holyhead

Address: Penrhos Industrial Estate, Holyhead, LL65 2UQ, United Kingdom

Phone: +441407761350

Rating: 3.9
based on 265 reviews.

Service

Pros:

  • "The service was excellent and we had a free game of Bingo, afterwards."
  • "Service was truly exceptional on our visit with friendly staff going out of their way for us."
  • "Excellent service polite helpful staff. Very good value. Nice hot food. No waiting time."
  • "Staff really pleasant, all covid rules adhered to and food served quickly and hot."
  • "Service was prompt, food delicious and very good quality ingredients."
  • "Service is quick and friendly with a table tab readily set up for ordering as you go."
  • "Staff are very helpful, friendly and professional."

Cons:

  • "Terrible service times, waited an hour for our food, table was dirty despite asking 3 times if someone could wipe it."
  • "We left the pub feeling quite let down along with 20 or so other people who were quite shocked by the service."
  • "One waitress started clearing the table then got side tracked by standing behind the bar talking so 10 minutes later another member of staff cleared the table."
  • "Long waits for courses."
  • "When everyone was finished, we sat with plates in front of us for over 20 minutes despite still being empty & so I had to ask for the table to be cleared."
  • "Service was friendly but a little hit and miss."
  • "Staff weren't friendly or welcoming in fact no one appeared to want to be there."

Food Quality

Pros:

  • "Really good food and beer, reasonable prices and nice atmosphere."
  • "The staff were friendly and the food was delicious."
  • "Good food more often than not and a friendly service nothing is too much trouble for the staff."
  • "Food came in a decent amount of time and was perfect."
  • "Burger and chips were absolutely delicious and the beer was wonderful as well."
  • "The food is simple but so well prepared and tasted fantastic."
  • "The food is excellent. It was so good to have a range to dietary options of a high standard."

Cons:

  • "The goujons were way overcooked and dry as hell, the onion rings were cold and undercooked, cowboy burger swimming in grease."
  • "Very nice pub and staff were friendly however food was very poor quality, burgers were the cheapest quality and did not taste like beef at all."
  • "Just booked a table for two place was empty so no rush order fish and chips and within five minutes it was on the table, cold chips and the batter on the fish dripping in oil and the fish still frozen inside."
  • "Pies were so hard from being overheated that the pastry was like concrete and couldn't be cut."
  • "Beef lasagne was like freezer food tasteless."
  • "Served cold food asked if it could be warmed up but was told they'd do them fresh instead, received two over cooked meals."
  • "Food served cold took the food back microwaved the chips and onions rings until they were too hard to eat served back up with the same burger now cold."

Staff Attitude

Pros:

  • "Staff were super friendly and attentive and most importantly for us my daughter felt safe eating there and didn't get poorly afterwards."
  • "The staff were all absolutely marvellous. So friendly and attentive and nothing was too much trouble."
  • "Harry's professionalism and friendly demeanor were truly remarkable."
  • "Harrison's attentiveness and knowledge of the menu were impressive."
  • "The staff were accommodating as it was a birthday party dinner."
  • "The staff were very friendly and made ordering easy."
  • "Each time we have been greeted by friendly staff."

Cons:

  • "Staff = garbage.. Manager = garbage."
  • "Not very good. Firstly refused to serve me a drink for my 17 Yr old daughter saying it was their policy."
  • "Food is great warm and decent portion sizes downfall is the staff not interested at all can’t take orders correctly."
  • "Staff were polite but clueless."
  • "Bar staff didn't seem too interested in taking your order and were observed not looking at you while taking your order."
  • "Staff were quick to serve and clear the table but were struggling to be hospitable."
  • "What looked like the manager just wandering about....clearly no management skills."

Value for Money

Pros:

  • "Standing Stones is brilliant value for money."
  • "Really tidy inside, table service for everything but no issues, staff really good... 241 deal always good news."
  • "Can't think of anywhere with better prices locally."
  • "Good value with two for one on main meals, we'll definitely go again."
  • "Good food for price better than I expected along with good sized portions."
  • "Good value deal on food and a fair selection of drinks both on tap and bottled."
  • "Very reasonably priced meals with 2 for 1 also."

Cons:

  • "Charging Β£4.10 for a jug of juice is shocking."
  • "If you like paying 17 pound for a burger and beer then come along."
  • "Shocking prices... 'two for one is a con'. As it is not cheap."
  • "Nice food but certainly not worth what you pay. Yes it's 2 4 1 but the price of 1 meal is expensive and the quality mediocre."
  • "The prices are expensive for what you get. The prices have gone up, the service and quality has gone down and we didn't enjoy the food either."
  • "Expensive meals make the 2 for 1 offer less reasonable than it appears."
  • "It's overpriced for the standard of food."

Cleanliness

Pros:

  • "The restaurant was clean and well laid out with a small play area outside."
  • "Everywhere, including the toilets, is very clean."
  • "One of the cleanest establishments I've been to."
  • "Clean, bright and airy, great location."
  • "The restaurant is very cosy and the atmosphere is relaxed and comfortable."
  • "All our meals were so nice."
  • "Our wedding reception was great, thank you very much 😁."

Cons:

  • "The tables can be quite sticky to touch - it would be advisable to review your cleaning products!"
  • "Place looks a bit tired & the staff were unsmiling. We found some of the chairs were quite badly soiled & the tables were sticky."
  • "Table 'reserved' was dirty, crumbs on the seats, floor & it was almost empty in there so no excuse."
  • "Tables wiped but still sticky. Boxes with condiments and menus were filthy."
  • "Awful food, drab atmosphere.. not nice to eat in what feels like a storage area."
  • "Food was awful, our table had 2 veggie roast dinners, veg stodgy and tasteless."
  • "Whilst the food I got was quite nice, the portions were so small."

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