Legend Solicitors Reviews Summary

Customer Service

Pros:

• "Great customer service and the quick and accurate actions of you lead to the success of case."
• "Remya, my solicitor, was excellent in answering my queries."
• "Really great work from Legend Solicitors. Remya was our solicitor and she was always really helpful, answered the phone whenever we called."
• "Very responsive to any questions we had and it was hassle free."
• "They were always there to answer my phone calls and let me know what was happening as well as to clear all my doubts regarding the purchase."
• "The organisation in itself: the phone lines were quickly picked up, I was rarely on hold."
• "Whenever we emailed or contacted them they would reply immediately so we always felt we were in good hands."

Cons:

• "Poor customer service."
• "The solicitor was unresponsive, failed to communicate effectively and was generally lacking in attention to detail."
• "I had to find out things at the very last moment, things I had been asking via email - what's the timeline, what do i need to do to prepare, etc - no information and then a day or so before information needs to be submitted, they tell me."
• "I don't know what to say or where to begin - the whole service was poor, lack of information, updates, even calling up for an update was a pain."
• "I had to chase constantly to get a reply or even speak to the case worker."
• "This company is very unprofessional and lacks basic communication skills to be a law firm."
• "I would not recommend this firm to anyone, as they showed a complete disregard for their clients and the important role they play in a property transaction."

Professionalism

Pros:

• "They are very professional and I would highly recommend Legend solicitors."
• "What sets them apart is their professionalism, constant communication, and unwavering support."
• "They are very professional and active."
• "They handled the whole process of selling my property in the best and professional order."
• "I highly recommend legend solicitor, value for money with high quality service."
• "Understand that these people are legendary, very professional, and at the same time understanding."
• "They are very dedicated, professional and experienced solicitors."

Cons:

• "It was the worst experience."
• "Would not recommend using them for buying or selling your property."
• "Incompetent Solicitors that didn't know what they were doing."
• "Awful and terrible conveyancing. Steer Clear!!!"
• "I recently attempted to purchase a property through them, and unfortunately, the experience was nothing short of a disaster."
• "I will not be using this service again."
• "I'm afraid I cannot possibly recommend this company anymore."

Efficiency

Pros:

• "Filed my work permit and received it prior to the actual processing date."
• "They will assess all the documents well before the application submission date and make sure all required documents are in correct format."
• "The whole process was smooth, transparent and quick."
• "Outstanding service!! Legend solicitors has completed conveyance/Mortgage works within 3 weeks."
• "They kept me informed and handled all enquiries from the other side efficiently."
• "Legend Solicitors have undertaken an impressive work from start to finish of my property move."
• "They done my work visa in excellent time frame."

Cons:

• "I had an exceptional experience with the solicitor service while working on my visa application."
• "I almost having no hope and chance left after being refused once from the Home office and advised to attend court hearing."
• "I special Thank to Legend solicitors our family got PR. Very great work."
• "I have received outstanding service from Legend Solicitors."
• "I would really appreciate all the efforts and help in my all visa applications till date, Legend Solicitors are highly professional and cost effective and gives time to time update."
• "I would recommend legend solicitors to whoever planning for conveyancing."
• "I cannot thank them enough for their professionalism, commitment, and prompt responses to all my questions and concerns."