Newman Law Solicitors Reviews Summary

Professionalism and Efficiency

Pros:

• "Ms Farzana Azizi was definitely by far the best solicitor I have ever worked with."
• "Farzana Azizi extremely helpful. She kept the lines of communication open at all times."
• "Mohamed and Sultan were very efficient and helpful with our sale and purchase."
• "A massive thank you to Sultan and Mohammed! As a first time buyer... the process was smooth from start to finish!"
• "Newman Law acted as our solicitors for our property purchase... Sultan had great communication."
• "I used Newman Law for selling and purchasing a house and can say that Sultan and Mohammed... were great."
• "Mohammed Khaled Hussain was my acting solicitor and handled all challenging situations very well."
• "The service we received from Mr Lothib Miah was outstanding, he was courteous and professional at all times."

Cons:

• "They obviously do not want one's business. Don't answer the phone, don't respond to emails."
• "If I could give this 0 stars I would. Newman Law took so long with my conveyancing that the vendor pulled out."
• "Currently still waiting on completion date after over 4 months - no chain either side, little to no communication."
• "Terrible customer service! avoid this solicitor firm if you want to receive normal legal services!!"
• "The nightmare of my life. Abandoned before the completion day."
• "Do NOT consider using this company under any circumstances!"
• "The worst customer service I have ever received in my life. AVOID AT ALL COSTS."
• "Absolutely unprofessional. Stay away from this company. Lost time, employees with a huge lack of interest."

Communication and Responsiveness

Pros:

• "She was responding the inquiries so quickly and without her hard work and effort our house selling and purchasing could take much longer."
• "You could always get hold of them and they were speedy to respond to any concerns and correspondence."
• "I had an excellent experience using Newman solicitors. We purchased our first house through Newman."
• "I would like to thank Mohammed Khaled and his staff in handling my home buying procedure... He responded on every email and text."
• "Mohammed really made the whole process of buying a new property very easy."
• "We had a great experience with Newman Solicitors. Solicitor Mohammed Khaled Hussain and Sultan Hussain were very helpful."
• "Mohammed Hussain was very professional and helpful throughout all the process. He always replied emails promptly."
• "Throughout the process, Mr. Vala Saraei, and his firm, were so responsive and on top of every step."

Cons:

• "Managers don't start work until 1pm apparently! I ventured in again after 2pm and was told managers were now at lunch!"
• "Newman Law owe me £235 pounds which they acknowledge in writing."
• "No chain either side, little to no communication, no apologies when I've expressed I've felt the service has been poor."
• "The solicitor hasn't even submitted an application to register the property details 4 months after completion."
• "Complete lack of communication relating to a house sale & purchase. No response to any calls or emails from the solicitor."
• "Shocking communication, no response. They released my solicitor who was supposed to do my conveyancing."
• "This practice does not deserve 1 star. God awful service with no accountability."
• "I have been trying to call and email every single day with no response at all."

Customer Service and Support

Pros:

• "This firm has so professional and friendly staff, and I would definitely recommend this firm."
• "Any queries we had were answered by Sultan and Mohammad quickly over email."
• "Their documentation and search reports were also very detailed and easy to understand."
• "Very professional & efficient in their approach. Helped me throughout my house completion."
• "Mohammed at Newman Law has been an excellent solicitor. Very professional, very prompt."
• "Mohammed Khaled Hussain is an amazing solicitor... With the first phone call we had----the calmness and his polite voice."
• "Khaled from Walsall branch was on top of everything! I have now received the keys to my property in a very efficient time."
• "Very happy with the experience specially for something as important as buying our first home."

Cons:

• "Upon the 2nd visit to the place I left my details and was promised a call back, no call back."
• "Avoid at all costs. They do not communicate. You will not receive responses to your emails or your phone messages."
• "Avoid with a very BIG barge poll. No response to emails this week."
• "AVOID - Newman Law, also known as Taylor Made Conveyancing have been absolutely terrible. No communication and impossible to contact."
• "One star is too many. Avoid with a very BIG barge poll. No response to emails this week."
• "Worst ever firm I have worked with especially their customer service very very rude not helpful."
• "This practice does not deserve 1 star. God awful service with no accountability."
• "Avoid at all costs. They do not communicate. You will not receive responses to your emails or your phone messages."