Alexander Shaw Solicitors Reviews Summary

Professionalism and Expertise

Pros:

• "I was given the opportunity to work directly with Brian Coulter who is both extremely professional and knowledgeable in all areas of law."
• "Brian rang back the next day. Listen to the situation and was ready to start immediately."
• "He is knowledgeable, professional, approachable, positive and maintain his calm in tense situations."
• "Furthermore, we found him to have an advanced knowledge of the legal process."
• "Mr Brian Coulter approached the case in a very professional and realistic manner."
• "He works very hard and clinical to get it solved."
• "I had a partner acting for me and he was AMAZING. Really knew his stuff."

Cons:

• "Just charge me £10 I recommend them."

Client Support and Care

Pros:

• "After having so many doubts and questions, Zahid met with me for half an hour today and gave me so much reassurance about my family's situation."
• "I spoke to a very friendly and helpful man who was happy to give me some advice."
• "Zoheb was always available on the phone to assist me with any questions or concerns I had."
• "Zoheb went above and beyond to get compensation from the landlords."
• "They indeed, Showed up and did everything, and even with The pandemic going on, they always kept me informed."
• "I found it really easy to communicate, very efficient and supportive throughout the whole process."
• "I am very grateful to Zahid for helping our family."

Cons:

• "I went to this place twice to get some documents certified recently and I was so glad I found this place."

Responsiveness and Communication

Pros:

• "They returned calls and emails extremely quickly, and dealt with all my questions / queries with the same pace."
• "The thing that has impressed me the most about them is answering my queries and calls even during unsociable hours – very friendly and easily approachable."
• "Their communication is excellent and they are prompt to email or call you."
• "My emails and messages were responded detailed and shortly."
• "We send him a few emails this morning. Responsed back quickly."
• "Even reply back to our emails on a Saturday morning (We were not expecting a reply back until Monday)."
• "I never had to chase him up with calls he was always on the phone updating me or sending me relevant emails."