Close-Up Cinema Reviews Summary

Staff and Service

Pros:

• "The staff are really friendly and helpful when it came to the technical details, very responsive on emails and if I needed an urgent response they'd be quick to pick up the phone."
• "The experienced (film lovers) staff really walked the extra mile to make sure we had the best time."
• "The friendliness of the staff is one of the reasons I keep coming back."
• "Great library as well with really fantastic knowledgeable staff."
• "Excellent staff, knowledge and friendly."
• "Everyone there was incredibly helpful and friendly."
• "The staff are super helpful and friendly."

Cons:

• "Every single time the staff have been rude and frankly unpleasant."
• "Unable to sit down as a pair- discovered a very bad refund policy, worsened by no seat specific booking."

Cinema Experience

Pros:

• "It's an intimate space perfect for independent screenings."
• "The sound and vision in the theater is truly next level."
• "The cinema room is perfect for private screenings, has a good capacity and great AV."
• "The intimate on-site cinema is a real treasure, with many films being shown on original 35mm."
• "The quality of both the picture and sound was incredible at the actual screening."
• "The cinema room had comfortable seats, good size screen and good sound quality in my view."
• "The picture looked brilliant and the 5.1 sound system was truly immersive."

Cons:

• "The downside is that the cinema seats are so uncomfortable!"
• "The cinema was quite smaller than I had imagined and was pitch dark when the film was showing."
• "I don’t know if this was a one off where their ventilation broke or if it’s just that stuffy every day. I was watching a 3 hour movie last night and felt like I was suffocating!"

Ambience and Facilities

Pros:

• "Small, cosy cinema situated in a coffee shop."
• "A movie-geek's paradise and a lovely place for anyone to have a coffee or beer in relaxed surroundings."
• "The space is cozy and intimate and was a great and non pressured environment for people to drink and chat before and after the screening!"
• "It's such a cosy, warm venue."
• "The bar and reception area has a superb/cosy look that matches up with the style of the cinema."
• "The outdoor space was really gorgeous, and the indoor space had great ambience."
• "The screening room is intimate and classy, there's cute bar, comfy sofas and outside area."

Cons:

• "The cafe area was tiny and crowd with people coming out of the cinema room."
• "Limited seating area though."
• "Lovely staff but can get crowded, specially on the weekend."

Value and Accessibility

Pros:

• "The location is perfect and the price is very reasonable."
• "Membership is very cheap considering."
• "Highly recommend and will definitely be coming back!"
• "The price was a lot cheaper than a lot of other options, but the experience did not feel cheap in any way."
• "Costs next to nothing for a membership entitling you to reduced tickets for the cinema and unlimited rentals from the vast, unparalleled library."
• "Obviously the location is ace."
• "It’s in such a good location too, 3 min walk from Shoreditch High Street."

Cons:

• "£25.80 for two tickets, unable to watch the film."
• "I would reconsider the pricing of food and drink."
• "A little pricey, and they don’t yet accommodate for seasonal multi-tickets, which is a shame."