ODEON Luxe Leicester Square Reviews Summary

Seating Comfort

Pros:

• "The seats are comfortable with a slight recline."
• "Having said that, the seats are comfortable, and you can put your drinks right beside you."
• "Seating was luxurious and so comfortable."
• "Love the recliner seats."
• "The recliner seats in this area were very comfortable, and great for the length of the film."
• "The big reclining seat was comfortable."
• "Seats are comfy, sure that’s about it."
• "The seats were great and the popcorn was also very good."
• "I love how the entrance to the cinema is small and barely noticeable but opens up to large underground halls and screens."

Cons:

• "I watched Oppenheimer in G lane but the experience was not good."
• "The foot support of the seats wasn't lift up enough as displayed in pictures."
• "The recliner seats have different foot support."
• "The premier seats have hardly any leg room so definitely worth getting recliner."
• "The screen is way too small for a £25 ticket."
• "No one should come here until they put a decent screen."
• "Seats back there just weren’t very comfortable for a 3 hour film."
• "Seats are comfortable except the drink hole in each arm was pretty much exactly where my elbow needed to go."
• "Some of the seats are ripped and in bad repair."
• "Seats aren't as comfy as other Odeons."
• "The seats do not recline."
• "Recliner seats really not that comfortable for someone 5' 1" as the headrest cushion pushed my head forward uncomfortably."

Screen Size and Quality

Pros:

• "Sound system is good and screens are good."
• "The main screen is incredible."
• "Great big screen and plenty of snacks, drinks to choose from."
• "One of the most comfortable cinemas I’ve ever been."
• "Really good since the refurb."
• "Image and sound quality were superb."
• "Good picture quality and audio as expected."
• "The Dolby screen is amazing, with a superb sound system and stunning visuals."
• "Comfortable seats and very large screen, completely visible from the seats."

Cons:

• "I found the screens are quite small compared to Vue cinemas."
• "The sound system is good but I think it could be louder."
• "Gigantic theatre seating area but super tiny screen."
• "The screen is sooo small from any seat other than the front two rows."
• "Absolutely underwhelmed by the screen size for what is meant to be one of the best movies released in the highest quality format."
• "Screen size is tiny but have to say seat comfort is one of the best."
• "Screen 1 was very big in terms of the seating. But the screen was smaller than I thought."
• "The screen is not big enough for the massive auditorium."
• "Screen felt tiny and not like the cinema experience you’d expect."
• "The screen felt small from my seating distance."
• "The screen was tiny and positioned low relative to your eye line."
• "Really wanted to stay to watch the film but had to cover my years constantly as it was so loud."

Ambiance and Design

Pros:

• "It's nice and new etc with a modern design in the entrance."
• "Absolutely best cinema I’ve been to by far."
• "Beautiful Cinema, my first time here. It feels so lavish and Art Deco."
• "This is one of the most beautiful cinemas I've ever been to."
• "The interior in the art deco style is very interesting."
• "A really fantastic experience! Friendly staff and well lit."
• "Really lovely and comfy cinema really enjoyed going to see 'Thor: Love & Thunder' here."
• "In the heart of London's entertainment centre resides Odeon Lux Leicester Square."
• "An art deco type vibe is evident, and inside on the upper level the wood panelling is nicely done."

Cons:

• "The recliner seats have different foot support."
• "The screen is way too small for a £25 ticket."
• "NO ONE should come here until they put a decent screen."
• "Seats back there just weren’t very comfortable for a 3 hour film."
• "Seats are comfortable except the drink hole in each arm was pretty much exactly where my elbow needed to go."
• "Some of the seats are ripped and in bad repair."
• "Seats aren't as comfy as other Odeons."
• "The seats do not recline."
• "Recliner seats really not that comfortable for someone 5' 1" as the headrest cushion pushed my head forward uncomfortably."

Customer Service

Pros:

• "The staff are very friendly and helpful."
• "Excellent service and problem solving skills... thank you team."
• "Lost my keys in screen 1 and the lovely Harvey helped me find it the next day."
• "The staff here is always very professional and friendly."
• "The staffs are extremely helpful and knowledgeable."
• "What an amazing experience. Went to see Avatar 2: The Way of Water. Picture quality was excellent. Sound was phenomenal."
• "The theatre is clean and well maintained."
• "Comfortable seats and very large screen, completely visible from the seats."
• "The picture quality is stellar in theatre 1 (the large former theatre), and the reclining seats on the bottom level are reasonably - though not superbly - comfortable."

Cons:

• "The screen is way too small for a £25 ticket."
• "NO ONE should come here until they put a decent screen."
• "Seats back there just weren’t very comfortable for a 3 hour film."
• "Seats are comfortable except the drink hole in each arm was pretty much exactly where my elbow needed to go."
• "Some of the seats are ripped and in bad repair."
• "Seats aren't as comfy as other Odeons."
• "The seats do not recline."
• "Recliner seats really not that comfortable for someone 5' 1" as the headrest cushion pushed my head forward uncomfortably."

Value for Money

Pros:

• "Prices not too bad for the location."
• "Great big screen and plenty of snacks, drinks to choose from."
• "Really good since the refurb."
• "Image and sound quality were superb."
• "Good picture quality and audio as expected."
• "The Dolby screen is amazing, with a superb sound system and stunning visuals."
• "Comfortable seats and very large screen, completely visible from the seats."

Cons:

• "The screen is way too small for a £25 ticket."
• "NO ONE should come here until they put a decent screen."
• "Seats back there just weren’t very comfortable for a 3 hour film."
• "Seats are comfortable except the drink hole in each arm was pretty much exactly where my elbow needed to go."
• "Some of the seats are ripped and in bad repair."
• "Seats aren't as comfy as other Odeons."
• "The seats do not recline."
• "Recliner seats really not that comfortable for someone 5' 1" as the headrest cushion pushed my head forward uncomfortably."