Brent House Carvery Restaurant and Bar Reviews Summary

Food Quality

Pros:

• "The food quality is a cut above a usual carvery."
• "The food was absolutely lovely they didn't scrimp on the meat really tasty."
• "Meats were tasty and cooked to perfection, great selection of vegetables, also very tasty."
• "The food is plentiful and beautifully cooked."
• "The food is absolutely brilliant me and the kids go there at least twice every year when we go on holiday in Somerset it's food and it's cakes are brilliant good service good roast plenty of meat."
• "The food was delicious, fresh and plentiful."
• "The quality of the food was excellent, the service was excellent, the venue is excellent."

Cons:

• "The sides are the tasteless mashed potatoes, dressing (aka stuffing) which was savory but tasted like a mix from a box, steamed or boiled veg (again tasteless)."
• "The lamb which was very fatty. My husband had the lamb, which he didn't like either, and the turkey, which was dry."
• "The turkey was extremely dry, hard and tasteless as it could be."
• "The meat was obviously just the cheapest cuts available that are a combination of tough, dry and rubbery."
• "Apart from the meat the rest of the food was very bland especially the gravy which to me is the most important part of the carvery."
• "Food however is mediocre and overpriced."
• "Turkey was inedible."

Service

Pros:

• "Staff were friendly and came and got us when the main meat or in my case Homnity Pie (which was delicious)."
• "The staff were friendly, polite and willing to help."
• "Great surroundings and friendly staff."
• "Very well laid out and comfortable with excellent staff."
• "The staff were very friendly. Food was sublime."
• "Customer service was great and our waitress was very warming and welcoming."
• "The staff are very nice & helpful."

Cons:

• "Lady welcoming you and showing you to your table needs to change her attitude. She is very rude and miserable."
• "The man who served the meat was very abrupt and not nice."
• "Then we waited quite a bit of time before a young waitress asked us what we wanted to drink."
• "The majority of staff seemed like they didn't want to be there!"
• "Her manner was rude and aggressive."
• "The meat carver obviously was having a bad day slamming the utensils down as if it was a real effort to have to serve customers no customer interaction at all."
• "The Gentleman carving the meat was very grumpy!"

Atmosphere & Decor

Pros:

• "Since the refurbishment it has a fantastic space and atmosphere with nice fixtures and fittings."
• "Has recently been renovated for the better. The space is so light and airy, you don't feel too close to the next tables."
• "Beautiful food and the decor in the restaurant is really modern and nice."
• "The place was lovely and bright."
• "Friendly staff and nice setting."
• "It is set out beautifully with good spaces between the tables."
• "The new extended conservatory is amazing, it gives you so much more room & looks fantastic."

Cons:

• "Lots of toilets and they were clean but very dated."
• "While some of the atmosphere in the building does appear dated."
• "The whole atmosphere from the place just seemed really dull."
• "Due to where we were sat, it did seem like staff were a bit too close while we were dining."
• "New refurb was very nice shame the food did not match very bland and tasteless."
• "Waited over 15 minutes to be seated standing by the entrance."
• "The food quality has gone down hill since the refurb."

Portion Size & Value

Pros:

• "If you want a large portion of quality well priced roast dinner I can recommend it."
• "Excellent portions, not scrimpy with the meat."
• "You always get more than enough."
• "I know everyone always expect large portions at a carvery but these portions were huge."
• "Amazing value for money."
• "Incredible pudding selection with huge portions."
• "The food is really tasty, (the best crackling) and portions very generous."

Cons:

• "Probably won't be eating here again."
• "Overall will not go back again and not recommend overpriced bland food."
• "The only negative is the prices have increased to £12.99 per carvery and around £5 for a desert but still worth it in our book."
• "Not sure it's worth us travelling up from Exeter any more."
• "Desserts are also overpriced and bought in, shame."
• "£6 for a tiny slice of cheesecake is becoming a little excessive."
• "Now I understand why you have to charge £15.99 for essentially a very substandard, virtually inedible carvery."