Mackenzies Farm Shop & Café Reviews Summary

Food Quality

Pros:

• "Some amazing locally sourced and smoked produce."
• "We had a delicious English breakfast with locally source products."
• "The smoked salmon and bacon are absolutely incredible- as you'd expect from a company who specialise in onsite smoking."
• "Food was amazing and staff were fabulous too!"
• "The beef roast was delicious and tender, and the toffee date pudding was mouth watering."
• "Really nice food here."
• "They do their own smoked bacon and salmon - delicious!"

Cons:

• "Only 50% of the Sunday lunch was edible and £13 for for a small portion of lasagne with a bowl of salad is extortionate."
• "Frozen chicken breast that was fried tasting of nothing and rubbery."
• "Awful breakfast. Very disappointed as usually very high standards."
• "Very poor Sunday lunch, does not deserve 1 star."
• "Food is definitely NOT worth the money!!"
• "The ‘seasonal fruit crumble’ was so bad - full of cranberries which are too tart for a crumble."
• "The bacon was so dried out I couldn't cut it, and the mushroom was literally like a piece of leather."

Service

Pros:

• "One sweet waitress was the only one looking like she was working, running round trying to do everything."
• "David is a great GM and looked after us all well."
• "Dave could not of been more welcoming & looked after us from start to finish."
• "The staff were all very nice and friendly, the restaurant was very clean and tidy."
• "The people I spoke to could not have been more helpful and friendly."
• "We were well looked after by all the staff."
• "Staff very polite and attentive."

Cons:

• "Goes bust re opens goes bust re opens owing well over a million pounds! to local hardworking people, manager is too pushy."
• "This person showed no customer care or understanding and was bordering on rude and arrogant."
• "The cafe manager was horrendous, miserable and lacked people skills."
• "Service was painfully slow."
• "Service very slow."
• "Service not good either(order provided incorrectly!)."
• "The service was a little disorganised."

Value for Money

Pros:

• "Called on Sunday for breakfast, it was delicious one smoked bacon sandwich one sausage sandwich tea for two, the price was good value."
• "The quality was very good and the price was reasonable."
• "Value wise amazing."
• "It's excellent value for money, with warm, Yorkshire service to add to the gorgeous seating area and amazing food."
• "Highly recommended for a very reasonably priced lunch!"
• "The food, sandwiches with salad garnish and fabulous hand cut chunky chips, was excellent and very reasonably priced."
• "Great English breakfast... The quality was very good and the price was reasonable."

Cons:

• "Waited over an hour for overpriced sandwiches."
• "To spend £73 for four lunches is not on."
• "You can get all this for nearly £17. pp Very disappointed."
• "Whilst the Beef Sandwich was lovely.. at £13.95 it was very over priced."
• "Didn't buy anything from farm shop as rip off silly prices."
• "Having to wait 45minutes for s cold bagel with cheese and smoke salmon while people getting served before us after arriving after us was not impressed."
• "The red cabbage was cold, the carrots were not fresh, the roast potatoes and the Yorkshire pudding had seen better times."

Atmosphere and Setting

Pros:

• "Nice cosy and homely atmosphere!"
• "Beautiful setting, eating and drinking on the Terrace in the gorgeous sunshine."
• "Great cafe / restaurant. Outdoor seating and decking area. Fantastic views over the washburn Valley and the dales beyond."
• "Very much feels like a family-run business."
• "Beautifully decorated farm shop with lovely people looking after you in the restaurant and shop."
• "Fabulous farmshop with local produce, crafts and more."
• "Home cooked food beautifully presented."

Cons:

• "The place as a whole had a sort of abandoned feeling with a lot of space but not a lot of staff which lets it down."
• "Something has seriously changed here. Bare shelves, a bad feeling about the place."
• "Atmosphere poor and environment cold."
• "The carpet is filthy as was the windows."
• "Whilst watching the chefs prepare the meals the broccoli was put on the plate using the chefs hands with no gloves."
• "The restaurant was cold."
• "The environment was relaxing and the covid separation was good it felt like a safe place."

Accessibility

Pros:

• "Easy access for the wheelchair users."
• "Also pet friendly in some areas."
• "Picnic area for takeaway and ice creams, dog friendly...."
• "The environment was relaxing and the covid separation was good it felt like a safe place."

Cons:

• "The disability access is very poor, a long way from car to restaurant with no seats anywhere along the route."
• "There were no hand towels or soap in the female toilet either."
• "We waited ages to be seated, ages for a menu, the staff served everyone around us when it was our turn to be served."
• "Looks a nice place... But after standing for over 10 minutes waiting to be shown to a table and being totally ignored by staff we left."