Casa Bianca Reviews Summary

Category: Italian restaurant

Address: 51 Frogmore St, Abergavenny, NP7 5AR, United Kingdom

Phone: +441873737744

Rating: 4.7
based on 248 reviews.

Food Quality

Pros:

  • "Food was outstanding, atmosphere was calm and easy going and the staff were friendly and accommodating."
  • "Amazing food and service."
  • "The main courses (all steaks) were cooked to perfection and tasted as delicious as they looked."
  • "Food was utterly flavoursome, plentiful, and aesthetically pleasing."
  • "The food is amazing quality and the flavours are amazing."
  • "All dishes good sized portions I had the slow cooked beef with the roast potatoes absolutely recommend this unique dish."
  • "The food was very reasonable and very generous portions. The bruschetta was one of the best I've ever had."
  • "The food in this restaurant has totally different flavours to other Italian restaurants we have dined in."

Cons:

  • "However, Steak Tomahawk was disappointed. It meant to be medium-rare but was over-cooked and dry."
  • "Food was tasty but disappointed with the portion size of the chicken dish."
  • "Pizza and calzone both undercooked, raw doughy texture and taste."
  • "The food was average and everything seemed to be swimming in watery sauces or oils."
  • "The squid ink pasta was awfully done. They were all stuck together and the texture wasn't nice at all."
  • "The muscle starter for nearly £8 only had 5 muscles in it and the king prawns a disappointing small 4."
  • "The pork tomahawk was just a fatty tough bit of meat."
  • "The pizza was ok but again just ok."

Service

Pros:

  • "The service was first class from our waiter, who greeted us on arrival."
  • "Staff were wonderful, attentive & very friendly. Nothing was too much trouble."
  • "The service was amazing too, extremely friendly and welcoming staff who couldn’t do more for us."
  • "Staff are attentive and polite and can't do enough to help."
  • "We were given a large table in a private area which was just perfect! The service & food were excellent."
  • "The service was excellent and the food first class."
  • "Service was very friendly, attentative and didn't rush us at all."
  • "The staff were friendly and attentive. I will definitely go again."

Cons:

  • "We were left waiting at the door way to be seated whilst the telephone was answered several times and numerous staff members walked past ignoring us."
  • "We repeatedly asked if we could order food but unfortunately the 'big table' must have been more important than us as the staff were all catering to them and no one else!"
  • "Unfortunately I cannot comment on the food or drinks because we didn’t get to try any! After waiting for 25 minutes, having asked could we please order drinks, we left as nobody had bothered to serve us."
  • "We had to wait ages for drink reorder or deserts so ended up not ordering desert as the waiter told us it was just him left for both inside and outside tables."
  • "My meal came out with barely warm potatoes so I did send it back but it was replaced swiftly and the waiter was very apologetic."
  • "We were served our food one of the meal was missing kept looking for someone to tell about it, finally the meal came we wasn't asked if there was anything else we needed or if anything was OK with our meals."
  • "Service from waiters was impeccable, can’t fault them in the slightest, it was everything else."
  • "We stayed a bit behind as we were enjoying ourselves so much and they were very accommodating and in no rush for us to leave."

Ambiance and Decor

Pros:

  • "The restaurant was cosy and felt lovely and intimate."
  • "Shown to a lovely quiet table upstairs where the decor was amazing."
  • "The atmosphere and location gave me a feeling of being in a foreign country. It's classy, the food is infused with rich flavours."
  • "Beautiful meal and superb service. The ambience of the restaurant, quality of the food and friendliness of the staff was exceptional."
  • "The atmosphere was excellent just what you would expect from a restaurant."
  • "We sat outside, it really felt like we were abroad on holiday."
  • "Great Italian restaurant in Abergavenny. Good atmosphere."
  • "The atmosphere was perfect and they had even thoughtfully gone to the trouble of laying some 50 banners across the dining table and two 50 helium-filled foil balloons."

Cons:

  • "The Christmas decorations were perfect, very stylish. Stairs to the upstairs seating area are very steep."
  • "Place felt a bit cramped, not much room between the tables."
  • "We were finally seated at a very cramped table for 2 in what was a very loud, hot and chaotic restaurant."
  • "We were seated next to a huge birthday party table. It was boiling upstairs so we asked to be moved outside."
  • "We were seated at a table that was crammed in upstairs, squashed next to a huge birthday party table."
  • "We were a party of 12 among a very full restaurant but still orders were coming fast."
  • "Far too hot in the restaurant everyone sat there sweating with red faces."
  • "It was far to hot in there, so hot it actually put my appetite down a little."

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