Address: The Seafront, Alum Chine Car Park, Westbourne, Bournemouth BH4 8AN, United Kingdom
Phone: +441202759100
Rating: 3.9
based on 227 reviews.
Service
Pros:
"Service was excellent and the staff were all really friendly and efficient."
"Friendly team and helpful with allergy information."
"The service was excellent, very friendly and helpful."
"Staff were very friendly."
"The staff have always been very helpful."
"Friendly and helpful staff on the phone when making the booking."
"Staff was nice and smiley even being very busy."
Cons:
"The service was very slow due to a clear lack of staff given the number of covers the restaurant had on."
"Service was a bit slow."
"Service for just drinks was unbelievably slow and they kept getting everyone's orders or bills wrong."
"Waiter ignored us for nearly 30 minutes."
"Service was poor."
"Very poor service, waiting staff could do with learning manners and etiquette."
"Service was appalling. Waited 45mins for food that was overpriced."
Food Quality
Pros:
"Food was plentiful and excellent, will definitely visit again. Best carbonara I have had for a long time."
"The Meals are so delicious."
"The food was delicious and very generously portioned."
"The tortellini were really tasty!"
"Food was amazing. We had the Torino pizza, chicken nuggets and plain pasta for the young ones."
"The food was really good! We had a pizza each."
"Fantastic food and great service."
Cons:
"Food isn't nice or special either."
"Pricey and quality wasn't the best for the small amount we ordered."
"Food inedible, shockingly bad cold, reheated stale."
"The restaurant was disgusting and filled with flies around the food. The burger was soggy and slimy."
"Calamari was Costco!! Was chewy & rubbery. Carbonara was dry, no creamy sauce no mushroom just oily spaghetti."
"ROTTEN MEAT... one of our family members was served a rotten steak."
"The food was 'okay' but the service was appalling, we asked two different waiters for menus in the end after 15 minutes I went and fetched them myself."
Ambiance and Location
Pros:
"Kids really enjoyed the play park right next door."
"Weather was amazing, the view was extraordinary."
"A great spot to grab a refreshing drink after a dip in the sea!"
"Lovely place right on the beach front, the pizzas were delicious."
"Wonderful Italian food, great atmosphere, cool and helpful staff, wonderful position right on the beach."
"Beautiful views of the beach and sunset too!"
"You can sit outside basically on the beach over looking the sea."
Cons:
"Freezing. What a shame. Food was good however we all complained about the cold."
"In one of the breakfasts we had there the atmosphere felt so tense that in the span of half an hour two tables left."
"The restaurant was disgusting and filled with flies around the food."
"The only thing that would’ve made me rate 5 stars was having the staff pay a little more attention as we kept struggling to get anyone to come over for some time- even though it wasn’t particularly busy."
"The terrace outside was busy when we were there, the indoor restaurant has ample space and good service."
"The biggest dislike was the noise; all hard floors, windows and ceilings make for a rather unholy cacophony of plates, glasses, cutlery and scraping chairs."
"Aircon wasn't working or is insufficient due to size."
Value for Money
Pros:
"This beachside cafe/restaurant serves good food at sensible prices."
"The wine was really nice."
"Reasonably priced & good sized portions."
"I only use the takeway area however the staff are always friendly and happy, also the prices for their food and drinks are really reasonable bearing in mind the location."
"Great selection of food and it was all delicious."
"Our pizzas were very tasty and not over priced."
"Good Italian food. Tasty Italian pizza. Big portions."
Cons:
"Both order salads costing £12 and £14, at that price you would expect a reasonably size salad, however... not sure how that’s a salad."
"I do think the prices were high however!! 2 beers and some chips £21...."
"Paid £9 for takeaway burger and chips for my daughter last Sunday. Food inedible, shockingly bad cold, reheated stale."
"We had two starters and to mains one alcoholic drink and one soft drink and the bill came to around £60."
"The prices here are rather steep and I can't really justify the price for the starter I had."
"Nice food, but quite expensive."
"Food was bland especially taking into account cost."