wagamama cardiff library Reviews Summary

Service

Pros:

• "The server, we think her name was Kelly, was lovely. So helpful, chatty and kept constantly popping outside to see if we were ok."
• "Thanks to DANUSHI for the service this evening. Very attentive."
• "Service was great really helpful & friendly staff."
• "Our waitress Laura was so lovely and knowledgeable."
• "Service very good and looked after well."
• "Fantastic service as always and great food."
• "The service is always friendly and food comes quickly even at peak times."

Cons:

• "One of the servers talked to the kitchen staff as though they were idiots - followed by a facepalm making a huge scene."
• "2nd time the food is delivered long time after ordering, around 1:30, soggy and expensive ramen."
• "Once seated we were served our food fairly quickly, but were waiting ages for our drinks to arrive which was a shame."
• "Despite being less than 1/2 full the service was awful."
• "Had the steamed buns and Pad Thai. Food was cold, tasteless and took an age."
• "Not great when your sitting with your family and you have a group of teen boys next to up swearing and showing off!"
• "awful service. asked for a calorie free menu and the waiter laughed at me and asked ‘what? why?’."

Food Quality

Pros:

• "Loved how they had posted Calorie content next to a few items on their menu!"
• "The food is usually very tasty fusion food at reasonable prices."
• "The food however is brilliant."
• "Always great food."
• "Inspired Japanese healthy food 🥘 options to choose from."
• "The pork belly and the egg is quite good but the soup is way too salty and the texture of the ramen isn’t great."
• "The food was very tasty and I would return."

Cons:

• "The noodles were oddly soft and mushy, while the broth was just average."
• "One of my friends had a katsu curry, as she began eating it, we noticed something moving in the salad on the plate."
• "The food was truly awful, the second time, it was actually pretty good."
• "Mediocre food that has nothing to do with real Japanese food."
• "The curry just doesn’t taste right. It is not the taste of a normal Japanese curry."
• "The chilli chicken ramen had 'hair' in it and the chicken in Donburi had a bad smell."
• "if you are from asian countries, don’t try wagamama. They serve really western style asian food here and the taste is only okay."

Atmosphere & Cleanliness

Pros:

• "The location is amazing and the decorations are very modern with very good ambient lighting."
• "it was very busy and a great atmosphere."
• "Beautifully clean and great atmosphere."
• "The atmosphere was a good vibe."
• "The atmosphere was brilliant, the food arrived quickly and was delicious and the service was impeccable."
• "The atmosphere is nice and chilled with a great choice of background music."
• "Good buzz of the place and very clean."

Cons:

• "Seating can become a bit intimate with others."
• "Also the dine in experience can be a bit awkward for introverts due to seating layout!"
• "Loses a star as you sometimes have to sit closer to other people than you may want to."
• "It was like eating in a school canteen. The seats are so close."
• "Didn't feel comfortable at all."
• "Also went to the toilet and the floor from the kitchen and up the stairs were very greasy not clean at all, overall disappointed and will not be rushing back."
• "The only downside was the cleanliness of the toilets."

Value for Money

Pros:

• "The prices are what you would expect for a restaurant of this type."
• "The food is excellent but expensive for a high street restaurant."
• "Excellent value for money."
• "For most people, it probably represents good value for money in a nice environment."
• "The exceptionally good service we received from all staff made it great value!"
• "Great size portions, really tasty food, has become her new favourite place to eat."
• "Food is always fabulous and lots of selection."

Cons:

• "Food is good and served quickly but can work out expensive."
• "the total cost which was £36 - an expensive lunch for me but a good treat for me and my daughter."
• "It’s a bit expensive especially if there’s a few people."
• "Imo, the food is overpriced for what predominantly is heavy on the vegetable; based meals."
• "Yes it's a bit expensive but not terrible."
• "The 'lollipop prawn kushiyaki'... was also very overpriced."
• "Food is nowhere near worth the price you pay either, I could make better myself."