Red Lion Inn & Motel Reviews Summary

Atmosphere & Service

Pros:

• "The atmosphere was lovely and relaxed and we had a lovely afternoon and left happy with full bellies."
• "The staff are marvellous! From the chef behind the carvery tables to the girls behind the bar and the waitress in the restaurant, they can't do enough for you."
• "Very switched on as regards covid19 but still managed to give friendly service."
• "The chef, Mark, came out of the kitchen on the second night and entertained us with singing, he is a very good singer."
• "The lady that took care of us was really nice, and we felt so welcomed."
• "The staff were brilliant, especially with the covid situation. Couldn't do enough for us."
• "All the team beginning with the 'boss,' Adrian, were very friendly and provided a warm welcome."

Cons:

• "Some of the carvery was meant to be brought to our table and it never arrived."
• "Service was painful and very disorganised."
• "Every time we have come in we haven’t felt welcome and it has never been busy, so it’s just poor service."
• "Called today and was told can not serve food outside."
• "Service not too good either only asked if we had enjoyed our meals when we were leaving."
• "By 7.45 no one had received their starters... We finally had main course at 9pm, 2 hours after we had sat down."
• "We came later on a Sunday and a young man told us quite rudely that they were obviously closed."

Accommodation & Location

Pros:

• "Stayed overnight on a Saturday, excellent room, spacious, very clean, good wifi and a really good shower."
• "Accommodation was very reasonably priced and includes continental breakfast."
• "The rooms are comfortable with coffee and tea making facilities, towels, complementary shower gel, shampoo and conditioner."
• "An excellent place to stay for a weekend away in York as it is 2 minutes drive from the park and ride."
• "The bedrooms were large with brilliant white bedding on a very comfortable bed ensuring a good night’s sleep."
• "The rooms were warm, comfortable, clean and well equipped."
• "Large clean bedroom."

Cons:

• "No actual safe way to walk to the beer garden either. It’s a bit of a maze."
• "This motel is on a busy main road, the traffic is loud and at times sounds like it's right outside bedroom door."
• "Main road a bit noisy."
• "It is next to a busy road so there was quite a bit of traffic noise, but we knew that when we booked."
• "The room itself was quite nice although when we entered we were greeted by a rather musty smell."
• "A small friendly place with a pub style restaurant... The only problem is the main road passes right by your bedroom window, and is only separated by a tall hedge row."
• "A LOT of noise from nearby road."

Food & Dining Experience

Pros:

• "The food was delicious."
• "Food is so tasty and filling."
• "The food is absolutely fantastic."
• "The food was literally unbelievable!"
• "Fantastic food."
• "Food was excellent."
• "The food was fresh and homemade, great portion sizes, great taste."

Cons:

• "Some of the veg was so soft it was well over cooked and the rest of the veg was nearly raw."
• "Came in today and the menu stated HOMEMADE...it was clear that it wasn't homemade."
• "Desserts were okay when the correct ones finally came, due to kitchen mix up."
• "Worst GF meal ever had."
• "Our meals were only OK the beef was grissley and roast spuds undercooked, bit pricey £13 for a pulled pork burger."
• "Food arrived tepid, warmed up by the hot gravy."
• "Although they have a sign up saying Children's Menu available, it wasn't so we were charged for a full adults meal, which our child left half."

Value & Pricing

Pros:

• "Accommodation was very reasonably priced and includes continental breakfast."
• "All very reasonable priced."
• "Paid £175 for a two night stay which is great value for money being just outside York."
• "Very good full English breakfast included in price and lovely pub grub for main meals."
• "Good selection of freshly cooked food including sandwiches and soup. The steak and Guinness pudding was excellent."
• "The portion was excellent."
• "Great cooked breakfasts and hearty pub meals."

Cons:

• "But the worst part was the cost of the room £80 per night."
• "Desserts were over priced at £8.95 each."
• "Overpriced hotel (motel)."
• "Only downside was traffic early the next morning as it is next to a busy road."
• "Our meals were only OK the beef was grissley and roast spuds undercooked, bit pricey £13 for a pulled pork burger."
• "The sign board at front of Hotel stated they serve food every day, clearly false advertising."
• "The manager (lady) is extremely rude, we got offered our last drinks and then rudely ushered out."