Deep Blue Fish & Chips Reviews Summary

Food Quality

Pros:

• "By far the best fish and chips in Norwich, got the classics like Haddock and chips perfected and love that they do different dishes like battered halloumi, which is amazing!"
• "The fish was incredible, meaty and full of flavour and the chips were amazing!"
• "Food is always absolutely delicious, not greasy at all, and the staff are wonderful."
• "Probably the best fish and chips I’ve ever had."
• "The most delicious fish and chips we ever had."
• "All fresh and quality, great deep fried cod and super tasty fries."
• "The fish and chips is probably the finest I have tried and beautifully presented too."

Cons:

• "When the meal finally turned up it was probably the smallest I have even had with about 8 chips and the fish wasn’t much bigger then a fish finger."
• "Batter too thick and overcooked"
• "Also the chips were incredibly dry and the fish had so much batter."
• "Portion sizes so small. Large chips was barely regular size."
• "The gluten free batter was as good as usual."
• "The batter on both fish wasn't cooked through and was made with something like semolina that stuck together and formed lumps that were uncooked."
• "Sadly having haddock and chips after a 12 hour shift, it was a treat, but sadly the fish was rancid, very very strong smell, sadly not today’s catch."

Service

Pros:

• "Food and service was great, Felt welcomed as I was greeted by Phill and Kerri."
• "Staff are really pleasant and helpful, wouldn’t go anywhere else."
• "The place is spotlessly clean and well maintained, offering dining in or takeaway."
• "one of the best fish and chips I have had friendly staff great experience"
• "The staff were very friendly too."
• "The customer service was immaculate, Phil came over and had a chat with me, my Nan and my grandad."
• "Staff were attentive, polite and friendly."

Cons:

• "The customer assistant told me it would be 5 minutes but took over 10."
• "staff looked so disorganised"
• "Bloody useless... Absolutely useless!!!!!!!! Rude, TERRIBLE SERVICE!!!!!"
• "Rude Staff! The lady with dark hair, shouting across the restaurant ONLY ONE OF YOU!"
• "I received very poor service from the staff here and they were not helpful and practically threw our food at us"
• "Waitress on the till could do with some customer service training as no apology for the long wait."
• "Phoned up the manager who couldn't give a flying xxxx hoot"

Value

Pros:

• "Great value for a lovely meal."
• "My little boy ate free too - which was a massive portion as well as a drink and ice cream."
• "Fantastic deal of 50% off food when eating in, Monday, Tuesday and Wednesday."
• "Best fish & chips I've had for many years, and it's cheap!!"
• "Besides it was super cheap (around 4/5 pounds each)..."
• "Phil sold me hake & chips to save me some cash."
• "Absolutely fantastic, had a large cod and chips takeaway on Saturday, portion was as it states... LARGE!, fish cooked to perfection, batter crispy, chips superb."