Harry Ramsden's Reviews Summary

Service

Pros:

• "We were delighted with the service we received from the team, especially Jaskaran."
• "The app works well and the drinks and then food came quickly despite a busy sunny Saturday in August."
• "I was served by a lovely waiter called Jazz. He gave us great customer service."
• "Staff were very friendly, courteous and helpful."
• "Service from staff spot on with smiles 😃, refreshing."
• "Staff were friendly and food arrived pretty quickly."
• "Our waitress was very professional and sorted our various orders quickly and efficiently."

Cons:

• "Unwelcoming front of house."
• "Food lovely and most staff lovely, but one member of staff had serious attitude problems."
• "Staff were polite and friendly in all fairness, however the overall experience was poor."
• "Waited 25 mins for drinks and was told to sit down cause we was sick of waiting to pay for our bill."
• "Service was terrible too."
• "The service was very slow because there is about 4 people working in the entire place."
• "Service is not quite acceptable though. The waiter seems to be rushing us to finish our meals."

Food Quality

Pros:

• "They do a very good fish & chips for about £11 and you get free refill on chips."
• "This place really deserves its 'world famous fish and chips' tag."
• "Food was amazing! We ordered fish and chips (COD)and chip shop platter!!"
• "Very nice fresh fish."
• "If you want excellent fish and chips by the sea then HR doesn't disappoint."
• "The cod was beautifully golden and the batter was crisp."
• "The size of the fish was absolutely huge and tasted like it had just been caught that day, was so very fresh."

Cons:

• "Batter around the cod was unsubtle meaning your fork can’t grab your meal properly but fish had no skin. Chips are soft."
• "The fish in batter was awful, dark brown in colour, tasted bland and swimming in grease."
• "The food was mediocre, no options for gluten free."
• "Average at best. Nothing is fresh and the cod tastes as if it was fried in very old oil."
• "The cod was cold and bitter on the bottom of the fish."
• "The fish was grey in large parts."
• "Do not order the fish cake...just mashed potato, no fish."

Value for Money

Pros:

• "Great service, great food and very reasonable prices."
• "Prices were very reasonable. They had this special offer for over 60s and children for only £9.99 :)"
• "Price point was to be expected for location but good portion size."
• "Delicious and cheap."
• "Price was it is reasonable."
• "I paid a tenner for cod bites and large chips. That's actually cheap!"
• "Free refills on chips if you can manage more than one portion 🤤."

Cons:

• "Overpriced, nothing special."
• "This place is more expensive."
• "Not worth it at £15.99 for a small piece of cod and a few chips."
• "Honestly you get more for your money from your local chippy."
• "Although it was quite expensive, it was well worth it. Normally fish and chips are quite greasy. These weren't."
• "It's a bit pricey but you're paying for quality."
• "I think it is quite expensive, this should be the cheapest food in the UK, it cost me 15£ that is not normal."

Ambiance & Location

Pros:

• "Nice view of the beach and sea helped to make a nice meal even more enjoyable."
• "The place is wonderful right on the beach and there are a lot of activities there."
• "Great location, excellent service, lovely atmosphere."
• "First rate meal in very agreeable surroundings in the lovely Bournemouth establishment overlooking the sea."
• "Amazing venue with full air conditioning! Very clean and spacious throughout."
• "The food was really fresh and had a fantastic view of the pier."
• "The breathtaking ocean view made the meal even more enjoyable."

Cons:

• "Covid19 has robbed Harry Ramsden's of its atmosphere."
• "Nice enough venue on the beach front. Very strategic."
• "Whilst sat there 5 lots of people moved from under the glass roof area as it was too hot for them."
• "Outdoor seating unfortunately doesn't have any shade and umbrellas aren't an option due to health and safety risks."
• "Shame about the consistent kitchen door being slammed every 10 seconds."
• "Did not enjoy the food, it’s pricey and a complete rip off."
• "This restaurant does not have my heart - sad to say because the potential is there."