Finn McCools Reviews Summary

Service

Pros:

• "The service was fantastic and the food was amazing!"
• "Absolutely outstanding service from here last night."
• "Good friendly service."
• "Service friendly and unobtrusive."
• "Very organised, efficient and friendly staff.... especially the lovely lady with curly hair and glasses.... she's lovely."
• "Staff very friendly, patient, safe and helpful."
• "Service was very good and courteous staff."

Cons:

• "Waited for table, then people that came in after us were served first."
• "20min wait for a portion of chips!"
• "Had to wait too long for our food recently, and then the waitress got the order wrong so had to wait even longer."
• "One staff member who served me was quite rude."
• "Dreadful service! The person serving was rude and disinterested."
• "A poor attitude to customer service."
• "Customer service needs a tweak."

Food Quality

Pros:

• "The cod was beautiful and white and cooked to perfection."
• "Lovely fish and chips. Fish batter is really light and tasty."
• "Food was piping hot and the chips weren’t the least bit greasy. Absolutely marvellous."
• "The fish and chips... to die for... delicious !!"
• "Fish & Chips were lovely, batter very light and fish beautifully cooked."
• "Excellent fish and chips; probably the best in the area, with really nice staff and great service."
• "Meals were great, fish fresh and flaky, batter crisp and not fatty, chips beautiful."

Cons:

• "Batter was not the best and it was very greasy."
• "The food quality isn't as good as it used to be, I mean it was one of the best chippys around (and perhaps still is)."
• "The batter on the fish was lovely and chrispy yet greasy."
• "Ordered large chips and a reg cod some how that came to 11pounds... seems alot."
• "The chips were flaccid, and tasted of old oil."
• "Fish is ok but a bit lacking in taste whilst the chips though plentiful are sadly under cooked."
• "The chips where meh, tasted earthy and old."

Value for Money

Pros:

• "Would recommend a visit."
• "Will definitely recommend and come back if we can."
• "Staff were very welcoming, food was freshly prepared in under 15 mins, & also very reasonably priced."
• "Also very reasonably priced."
• "Great value for money."
• "Good prices."
• "Excellent service from friendly staff."

Cons:

• "I nearly fainted when the guy asked me for £15.85!"
• "2 bottles of pop cost £5.50!!!"
• "The only slight grumble was the price."
• "Whole order came to nearly £30 so not cheap."
• "So ridiculously expensive for what it is - tiny portions and lots of chip scraps instead of actual chips."
• "The pot of tea for 2 people £6.30 a bit overpriced."
• "Peas, bread and butter, tea were all nice but far too expensive at £34 for two portions."

Environment & Atmosphere

Pros:

• "Good social distancing measures in place."
• "Served in a cardboard box with wooden fork so good for the environment too."
• "Perfect view of the sea! What a beautiful meal, distant boats and amazing company."
• "Good food excellent service friendly didn't wait long to be served and clean toilets."
• "Very clean and space dividers between the tables highly recommend a visit."
• "They have a take away and you can sit on the Teignmouth seafront when the weather is nice."
• "And the best thing for me…. no plastic, they use recyclable cardboard boxes and recyclable wooden forks."

Cons:

• "Beware the seagulls will get you."
• "An oddity is that the food is served in flat cardboard boxes, a great defence against the thieving seagulls who will take it from your hand on its way to your mouth if you are not very careful!"
• "Came past on Friday, and the restaurant had only 2 customers."
• "No clear segregation of where to order or collect, people just milling around on the pavement with very little social distancing."
• "This place is a tourist trap and no locals would ever eat here."
• "Nobody was wearing a cap so expect hair in your batter."
• "Minimum purchase for contactless payment showed poor adaptation to the current climate and created lack of flexibility during ordering."