The Pantry Underwear Reviews Summary

Customer Service

Pros:

• "Explained how they fit the bras so I understood the process."
• "Harriet is the most delightful person, she was so attentive."
• "Such a great selection, and staff are always so friendly and helpful."
• "Rosella helped me with fittings and options - she was incredibly knowledgeable."
• "Thank you so much to Lucy for my fitting and all her help on my visit."
• "Honestly had the BEST experience at The Pantry Underwear."
• "Elly was lovely and very knowledgeable about all her stock."
• "Extremely helpful assistant, I purchased 3 bras all different brands and sizes but all fit beautifully."

Cons:

• "Giving 4 stars rather than 5 because I would love to see a wider variety of products in the G+ range."
• "The only reason I have given 4 star and not 5 is because there was a slight delay with the service."
• "Only thing I could fault is the online booking system didn’t seem to work that well."
• "This shop uses single use balloons every day and there is balloon rubbish constantly on the grounds around their signs."

Product Range and Quality

Pros:

• "I left the shop the proud owner of four beautiful bras."
• "My delivery arrived yesterday and I honestly can’t believe the amazing quality and fit of this underwear."
• "Absolutely fabulous - I won't buy a bra anywhere else now!"
• "I’ve visited the Islington store twice now for a bra fitting and follow up and it's been a brilliant experience."

Cons:

• "I would love to see a wider variety of products in the G+ range."

Fitting Experience

Pros:

• "I must have tried on around 20 bras! All lovely so it was hard to choose between them."
• "Brilliant experience from The Pantry yesterday. The staff were so knowledgeable - I felt completely understood."
• "I had a fitting for the first time in about 10 years, and it was far less traumatic experience than the original one!"
• "Had the most wonderful experience, Harri was lovely and so great at helping me find exactly what I was looking for."

Cons:

• -

Online Experience

Pros:

• "What a great service the online fitting is!"
• "I recently had a virtual fitting with the very lovely Elly and can't express enough what a brilliant experience that was!"

Cons:

• "Only thing I could fault is the online booking system didn’t seem to work that well so maybe needs a look."