Vue Altrincham Reviews Summary

Staff and Service

Pros:

• "Friendly staff, very helpful."
• "Staff always seem pleasant and quite accommodating on the type of seating you would prefer."
• "Lovely friendly staff."
• "Staff friendly and helpful."
• "The staff are really friendly and helpful."
• "Good location Friendly and helpful staff."
• "Staff are young and very helpful too."

Cons:

• "Staff have been grumpy and not wanted to be there."
• "The staff were just stood around chatting... the staff need to be better with customer service."
• "Staff were not very engaging on the counter."
• "He was actually too busy chatting to the guy on the other till."
• "The staff are also ignorant, they were clearly picking on one of their colleagues."
• "Staff are gross, one literally burbed in someone’s face then another one was picking her nose behind the till."
• "The staff behind the counter were very slow and just had no Go about them."

Cinema Facilities

Pros:

• "Cinema clean and big with quite a few screens."
• "The cinema area was clean and well maintained."
• "Clean and well kept cinema."
• "The cinema was tidy and clean."
• "Nice cinema, clean and staff friendly."
• "Clean and tidy it was the 1st time I've used this cinema but definitely wont be the last."
• "One of the cleaner cinemas I've been too."

Cons:

• "Extremely cold in the cinema to the point where people were shivering!"
• "The cinema is scruffy and tired."
• "Just filthy. It smells and all seats are like they have been found in a landfill."
• "The cinema is scruffy and tired, parking is horrendous."
• "Looking tired now. Every seat on our row was really stained."
• "Very dated, old worn seats. Vip seats where like a 1970s leather chair, torn faded and uncomfortable!"
• "The place is unclean and felt dirty."

Seating Comfort

Pros:

• "Can’t fault the cinema; the seats were comfy, sound was good and the screen was clear."
• "Seats are comfy, plenty of leg room and clean."
• "Comfy reclining chairs."
• "The seats I feel are also wider and more comfortable than the Odeon seats."
• "Good cinema with comfy chairs."

Cons:

• "Seats were really uncomfortable and mine was loose so felt really unsafe."
• "The seats in the Altrincham were the worst out of all the Vues I've visited."
• "Seats falling apart and are much smaller than other Vue cinemas."
• "So many broken chairs with lots that were in use had worn away on the seat fabric."
• "The premium seat were worse than the standard seats. The leather was years old and ripped to shreds on most of them."
• "The seats in the Cinema are terrible we was sat in the supposed VIP seats after about 20 minutes I felt really uncomfortable."
• "Paid an extra £2 a seat to be in the VIP seats... only to be a million miles from the screen."

Value for Money

Pros:

• "Vue cinema at the Lowry is great. £4.99 a film."
• "The price of the actual tickets is fab for just £5.99."
• "Love Vue. Comfortable and cheap deal on Monday's."
• "Watched Wonka 🍫 was very reasonably priced and snacks were not extortionate."
• "Good to take advantage of online ticket deals to make it more cost effective."
• "Tickets are reasonably priced."
• "The price its quite afordable £7."

Cons:

• "You will be charged £160 for not displaying your ticket properly."
• "The price of the actual tickets is fab for just £5.99 but by gosh £2.50 for a warm bottle of pop or £4.89 for a small drink...."
• "Food and drink well overpriced and popcorn was tastless."
• "Expensive snacks £5.99 for slush."
• "Overpriced snacks which cost more than the actual cinema ticket."
• "Far too expensive for tickets and food. E.g. £27 for a three for a kids afternoon film."
• "The down sides are the prices of food are extortionate."

Parking and Accessibility

Pros:

• "Parking paid for under the cinema and a couple of places to eat near by."
• "Great experience, clean cinema, plenty of parking close by."
• "Easy to book online. Easy to park £2.50 with lift to venue."
• "Also underground parking has access straight to the cinema and frankie and bennys right next door 👍👍👍 big thumbs up."
• "Nice underground car parking."
• "The car park is only £2.50 for 6 hours which is cheap compared to car parks in Manchester city centre."

Cons:

• "This place is not great for parking."
• "Poor parking facilities, expensive for such a tiny cinema."
• "Parking is a nightmare as they close it at 10 pm."
• "The car park across from the Cinema is a well known con to fine customers."
• "The car park is just out of order. Only coin system and then a useless manager behind the counter doesn't help!"
• "A bit miffed as blue badge holders have to pay then struggle up the stairs as the lift was out of order."