"This is an extremely professional practice I have no hesitation in recommending."
"I've always been impressed by the investment in new technologies, which so far have always worked for me."
"Very professional team. and felt comfortable having my implants and root canal filling experience."
"They care about their patients and do stellar work so they really are an example of what the experience of visiting your dentist should be."
"The Lighthouse Dental Practice delivers consistent levels of excellence."
"Dr Muhammad elbadri, very very professional and I recommend everyone should visit him very polite and respectful he’s best dentist I have ever meet."
"Excellent service, always kind and helpful and you do not feel rushed."
Cons:
"All that is happening is you are forcing people who cannot afford private dentists to live with tooth pain, or poor dental hygiene or to get hugely into debt to pay for treatment."
"I have now been taken off from being an NHS patient without any warning - I have been having constant tooth issues and taken care of poorly by the dentist."
"The receptionist/ practice manager very rude and unhelpful when asking for a breakdown of costs for some work I had done."
"Mo was a very experienced dentist but I am giving one star as he did not reassure me during my implant procedure and had zero bedside manner."
"I found the tone and language of the dentist I saw, very blunt when I asked her about my 2 teeth in question."
"A horrible experience; a blunt and negative approach."
"Had a filling done on one of my back teeth here; it was poorly done and I ended up getting a cavity UNDER the filling."
Customer Service
Pros:
"I was always scared to go to dentist/hygieniest...but all i can say now is WOW, receptionist are welcoming and polite, first appointment with dentist was briliiant."
"The service is amazing from the receptionists, to the hygienist, dental assistants and the dentist themselves."
"Receptionists are really helpful and brilliantly organised."
"The reception staff could not be more efficient or polite."
"Reception staff are wonderful and friendly and help putting you at ease."
"The reception staff are very helpful and extremely cheerful."
"The reception staff were really welcoming and kind."
Cons:
"The (new) receptionist told me I could have an appointment for 4th October(!) after they have brought in their private charges, and it will cost me around £200."
"The dentist was great, the reception people could do with really listening to their patients and be more helpful, not so much to me but to another patient they tried and were successful in moving from Nat Health to Private."
"I did not feel anyone else in the practice engaged very well with me on my visit today to be honest."
"They do acknowledge there is no way of finding another NHS dentist! Absolutely abhorrent frankly."
Dental Care Quality
Pros:
"Going to be the dentist used to be the worst experience in the world for me until I discovered the amazing Mo and the lovely team at the Lighthouse Dental Practice."
"Eddie and his team are brilliant. I chose not to have pain relief and it was ok."
"His work is to perfection and I am always made to feel welcome and at ease."
"I can't thank you all enough for giving me my smile back today after the accident."
"I am now delighted with my gleaming pain free teeth."
"Tooth back in place. Perfect job."
"The whole thing was very efficient and, most importantly, the procedure was pain free!"
Cons:
"Since October, I have been having excruciating tooth pains (root canal infection), where my jaw has doubled the size because of it."
"On the third & last visit, he did am unnecessary root canal."
"The first thing she said after glancing at the XRAY was 'they are both doomed. Your going to lose both'."
"Had a filling done on one of my back teeth here; it was poorly done and I ended up getting a cavity UNDER the filling."
"I would think an emergency appointment means more than a basic 10 min check-up."