The Real Italian Pizza Co Reviews Summary

Food Quality

Pros:

• "Yummy pizza. Melanzane was delicious and highly recommended."
• "Best pizza 🍕 I have had in a long time. The pizza was as authentic as it gets."
• "The wood fired oven gives the pizzas a great flavour with a base that creates crispy and doughy bits to savour."
• "A delightful restaurant with friendly, engaging staff and a really good menu offering a range of authentic pizza, pasta and salad dishes we weren't disappointed."
• "This pizza is as good as it gets! Dare I say better than some I have experienced throughout northern Italy!"
• "The flavors of the pepperoni, Italian sausage and the nduja sausage, jalapenos was the perfect blend of flavors."
• "Hands down this place serves the best vegetarian pizza that I have had in all of UK."

Cons:

• "The meal was an absolute shambles. There was a large party upstairs and this was obviously causing pressure in the kitchen because we waited 40 minutes for starters which then needed to be corrected as they got one dish wrong."
• "The egg had split, and on the top was the consistency of an omelette. Underneath was undercooked and runny."
• "Vegetarian pizza should be avoided as it is way too loaded with veggies and gets wet and soggy."
• "The pizza was mediocre, very soggy in the middle."
• "The food was great, accept the tomato & mozzarella salad."
• "what the food costs is not at the level of its quality. a lasagna for £16 and a pizza for about £15 of not much quality."
• "The Spancino Panzerotti could have been better."

Service

Pros:

• "The staff are friendly and helpful."
• "We were attended to by Manuel who was absolutely charming and very very helpful in our choices of food and wine."
• "The manager here treats each customer with such care and warmth like no other place I’ve visited."
• "The staff were attentive and very efficient keeping the jug of water filled up."
• "The staff went above and beyond to ensure we received outstanding customer service and food to suit even the fussiest eater such as me."
• "The staff were very attentive, asking us regularly if everything was okay and if we needed anything."
• "Friendly greeting upon arrival. Good service throughout."

Cons:

• "But the worst part was being made to pay a 13% service charge when the service was non existent."
• "They also took a very long time to deliver the bill after requesting it and no members of staff returned to take payment."
• "They were in a rush to bring the bill, and we did not order coffee."
• "Service charge included in price with no option to increase or remove, big of a cheek, really all the food is 10% more than in the menu."
• "Staff aren’t over friendly."
• "No discount or offer to rectify the multiple issues The food was substandard, I would avoid this place going forward."
• "The service was poor - the girl really didn’t want to be there, had a bad attitude and it was an effort to answer simple questions."

Atmosphere

Pros:

• "Nice atmosphere. Many topping choices, rustic thin crust pizza."
• "The outside dining was amazing and setup created an amazing atmosphere of fun."
• "There is a large dining area up on the first floor and a nice walled terrace area at the back which can be quite a sun-trap in the summer."
• "Also a lovely family friendly service. I was there when the owner donated whole trays of hot fresh lasagne to a local homeless hostel. Very caring of the community."
• "The whole atmosphere and experience was ruined by horrific shouting and swearing coming from downstairs."
• "Courtyard ambience is delightful."
• "A little piece of authentic Italy right here in Bath."

Cons:

• "Bit of a production line pizza place, the staff seem overly busy, the pizzas are okay but not the best I ever had and the decor doesn't shout cosy or particularly hospitable, the upstairs has no music or ambiance."
• "The place itself is lovely, but not impressive."
• "Overall average place, average food, doesn't really stand out and the score sadly matches that."
• "On a not-so-good side were the number of small black flies in the restaurant that evening."
• "There is no atmosphere in local."
• "Very few staff for the size of the venue and a lot of noise."
• "Too busy for the staff to cope."