YO! Exeter Reviews Summary

Service

Pros:

• "Manager was friendly and engaging, had a nice chat at the end of our meal."
• "Has become one of my favourite dining spots due to quick service and good selection of dishes."
• "Particularly enjoy the ordering experience as this is entirely done on your phone."
• "Place is clean, staff is nice."
• "The staff are always kind and welcoming."
• "Really friendly staff. My 3 year old loves it and the staff are always very accommodating to us."
• "Staff are always really friendly and helpful, the service is a lot quicker than other yo sushis I have been to and they're all attentive to customer needs without bothering you with your mouth full."

Cons:

• "We were surrounded by used/dirty dishes and had bins immediately behind us."
• "A member of staff then shouted at us as if we were school children."
• "Focus seemed very much on getting the pile of Deliveroo orders out rather than restaurant customers."
• "Staff were quite rude that we had seated ourselves, but nobody asked us to wait."
• "Made a reservation through the phone for two weeks time. When we arrived, we disappointedly found out the reservation was never made by the employee."
• "Staff not attentive as you order via a web page."
• "Poor service where the waitress didn't take our drink order."

Food Quality

Pros:

• "The food is good, fresh and tasty."
• "The food quality, freshness, and presentation is just amazing, much better than any YO I have ever been."
• "Exciting and delicious sushi and other oriental dishes."
• "The Curry Ramen and the Katsu curry are especially delectable."
• "The food was quick and was high quality."
• "The food is INCREDIBLE!! Best local sushi around, we've never had any issues but staff are always on hand for anything needed!"
• "The food was lovely."

Cons:

• "Not only was the sushi bad, the miso soup was packed with just a flimsy lid which was bound to open and spill over everything."
• "The beef was so chewy it could not be eaten, the Katsu prawn, greasy and drowned in sauce."
• "The food was very poor."
• "None of them were fresh, instead of the sushi train you have to order it but still you have to wait for the 'train' to deliver your food to the table."
• "Our Katsu were both cold, prawns were soggy, sushi was clearly old and prepackaged."
• "The chicken teriyaki looked like kitten food and tasted worse and the pak choi was greasy."
• "The quality of the sushi has nosedived."

Value for Money

Pros:

• "Wednesday is a great day as cheap veggie food."
• "Love Blue Mondays when the majority of plates are cheaper."
• "Prices are very fair too and just love the conveyor belt thing adds a little quirky vibe and uniqueness."
• "Good choices for vegetarians."
• "Great food! Great gimmicks!"
• "The place charges by the plate colour so you can just help yourself to whatever is going past."
• "Prices are on the expensive side but definitely worthwhile if you are treating yourself for a nice lunch."

Cons:

• "The worst place on earth you can get sushi from."
• "Extremely expensive for what was delivered."
• "£4.50 for two pieces of nigiri is certainly pricey, considering the quality."
• "The food is ok but in my opinion overpriced."
• "The change they made with how to order is not a plus: you must order through the app and you get a service fee for that which is very disappointing."
• "The only downside was it was a tad expensive we spent £50 for a meal for two of us, but on the plus side this meant we got complimentary fancy chopsticks so that was a nice perk."
• "Food is very expensive as well."

Atmosphere

Pros:

• "Comfortable booths, stunning menus, great everything."
• "Fun dining experience, clean, and good chefs."
• "Great atmosphere, great food, all very fresh and plenty to choose from."
• "The atmosphere is charming and relaxed."
• "It's fun and easy to order and pay for your food and watch it like a train stop at your table."
• "The atmosphere is lovely, you get the chefs in an open kitchen, it's so interesting to see them work!"
• "Sunday Munch when you pretty much get all you can eat for £25."

Cons:

• "The bathrooms are on the floor below and are only accessible through the stairs."
• "The whole dinner just felt interrupted as a dish was handed to us every 5 minutes."
• "Clearly there is a lack of equality training here and something needs to be done to avoid this sort of discrimination in the future."
• "Awful management, shocking wait on times for food, dirty restaurant (don't look at the ceiling), old food on the belt, very average food if its not overcooked."
• "Very poor for 2022!!! Work harder to cater for all intolerances Yo Sushi! You have much more competition nowadays!!"
• "Now it is completely flat….and devoid of atmosphere or music."
• "Its gone downhill massively. Awful management."