Barkers Tea Rooms Reviews Summary

Category: Tea house

Address: 8-12 High Street Arcade, Cardiff, CF10 1BB, United Kingdom

Phone: +442920341390

Rating: 4.5
based on 172 reviews.

Food Quality

Pros:

  • "Shared a 'proper' BLT sandwich and a cream tea, plus a cafetiere of coffee. All excellent πŸ‘Œ"
  • "Superb selection of sandwiches, scones, cakes, and a vast selection of teas!"
  • "The pistachio cake was really good."
  • "The food was absolutely delicious. Especially the bread from the sandwiches, so good!!"
  • "Food was plenty and delicious, gorgeous sandwiches and cakes."
  • "The sandwiches here were divine."
  • "The food was amazing and the customer service is so friendly."

Cons:

  • "Food was mediocre and not worth the cost."
  • "The pancakes ware dry from overmixing."
  • "We both had eggs Benedict and all four eggs were so over cooked, they’d bounce off a wall."
  • "The eggs were a bit overcooked in the eggs Benedict."
  • "Avocado was runny and far too thick. Egg was steamed, not poached so rubbery."
  • "Personally, I thought the Victorian sponge was a little bit dry, and one of the macaroons was stale."
  • "The chicken in the chicken salad sandwich however was not cut small enough."

Value for Money

Pros:

  • "Would definitely recommend this restaurant for afternoon tea and at Β£15 per head it is very good value for money."
  • "The high tea service is amazing. You don't go hungry with their portions."
  • "Tasty food, nicely presented, and not overly pricy."
  • "Not that expensive and very tasty."
  • "5 cups of tea from my pot of tea was very reasonable and I spent an hour relaxing during a busy day in the capital."

Cons:

  • "I felt it was very over priced and I've never paid so much for a hot drink in my life, not even at the airport!"
  • "Unfortunately the prices have since gone up and the quality way down."
  • "At Β£25 a head it was poor value for money."
  • "Paid for afternoon tea which we found to be a rip off."
  • "With two drinks that puts you back 35 quid, wouldn’t recommend."
  • "Tried the afternoon tea once, and in my opinion it is very expensive for the food you get."
  • "Expensive for one Welsh cake at Β£3.95."

Service

Pros:

  • "The staff were super friendly which made the experience even better."
  • "Food, coffee and the look of the place. Staff were wonderfully welcoming and helpful."
  • "Really friendly staff and a great cup of tea."
  • "Nothing was too much trouble and the service was excellent."
  • "Staff were extremely friendly, polite and efficient, providing an immaculate service throughout our entire stay."
  • "Lovely friendly staff and the place was very clean including the toilets."
  • "Great service!"

Cons:

  • "However, I didn’t agree with the procedure for track and trace as the email, phone nos. and names of everyone who ate at the restaurant that day was displayed."
  • "Dreadful customer service."
  • "Awful staff attitude and service."
  • "I must have waited at least 10 mins if not longer and watched her keep walking passed me and ignoring my request."
  • "My friends hot chocolate was cold and when she asked the waiter he didn’t apologise."
  • "We were never offered a refill of our teas and coffee."
  • "Service was poor."

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