Moto Bridgwater Reviews Summary

Parking

Pros:

• "A real plus is that you can park up for free for two hours."
• "Plenty of parking."
• "Caravan parking available."
• "The car park was very busy when we visited but we were lucky to get a parking space fairly quickly."
• "There's a free cash point inside of the Moto Services which is also handy for many people who need to get cash for payments rather than card payments."
• "Free parking as well, very secure and felt very safe."
• "The location of Moto Bridgewater was convenient for a motorway services area. It was easily accessible from the motorway, and the ample parking space made it hassle-free to park my vehicle."

Cons:

• "The parking is awful - if you have the joy of having to park on the second tier of the car park with small children good luck getting your buggy down the stairs."
• "AVOID!!! Dirty, cramped, 1960s style multi-storey carpark."
• "The parking area is round a bend and very difficult to see cars coming and the cars don't tend to drive that slow."
• "Parking is split over a three tier multi story carpark and I’m guessing a little tight for the bigger cars on the road."
• "Very unfriendly for disabled users, luckily our disabled passenger could walk (just about) there are like 5 disabled car parking spaces and the rest is a multistorey carpark so not suitable for wheelchair users."
• "Parking is a nightmare, way to and from it is paved with 3 inches deep water puddles."
• "Parking is not straight forward, seems very cramped inside."

Cleanliness

Pros:

• "Toilets were still clean and plenty of food options available."
• "The toilets were very clean and tidy however were a little smelly but that's generally expected in motorway services."
• "Toilets were clean and soap dispensers were full."
• "Very nice clean with plenty of places to eat and drink and of course everything else you would expect to find on a motorway service station."
• "The toilets here were very clean (especially for a motorway services) and even had sanitary bins in the men's toilets."
• "Everywhere was clean and tidy."
• "The facilities were clean and well-maintained, creating a pleasant environment for travelers like myself."

Cons:

• "AVOID!!! Dirty, cramped, 1960s style multi-storey carpark."
• "The dog walking area is behide greggs. Which in turn stinks of dog wee and poo."
• "Rubbish. One of the worst in the country."
• "The toilets leave a lot to be desired as they are very smelly."
• "Absolutely awful prices, generally unclean."
• "Toilets very unclean. Carpark had a lot of litter and dumped items."
• "Everywhere was littered and unclean, especially around the kiosks."

Service and Staff

Pros:

• "The customer service at Costa was spot on though, the lady behind the till had a lovely personality and recommended a sauce to go with my hot chocolate that made it taste amazing."
• "Staff were friendly and helpful. I was served quickly."
• "Staff and facilities excellent."
• "The manager has responded to my complaint and was great."
• "Helpful staff on the phone and in M&S."
• "Clean eating area and very well kept toilets with baby changing area."
• "BK food was good, fresh and hot and served quick despite the mad rush."