Moto Ferrybridge Reviews Summary

Cleanliness

Pros:

• "Services bright and clean, coffee from Costa was ok."
• "Spotless."
• "Facilities usually clean and ok and well stocked M&S."
• "Place was spotless."
• "Inside very clean and tidy."
• "Toilets were nice and clean and well maintained."
• "Very clean with good places to stop and grab something to eat."

Cons:

• "Inside is very grubby...we sat in the area at the back near to Gregg's. The floor needed a wash as did the tables."
• "The restaurant was filthy. Really dirty."
• "Not cleaned tables sticky wet dirty."
• "Just awful. Not enough toilets. Showers are minging."
• "The toilets here are a disgrace."
• "Seriously, genuinely disgusting toilets."
• "Honking toilets. Tried using baby change facilities to find both toilets filled with pee."

Staff and Service

Pros:

• "Very friendly and helpful staff."
• "The staff in Costa Coffee staff are always efficient and well organised."
• "This is a regular stop off when travelling! Staff are always friendly."
• "The staff was pleasant & friendly."
• "The staff at Motel Ferrybridge were friendly and accommodating."
• "Friendly staff which is impressive seeing how many people they must deal with."
• "Staff were lovely."

Cons:

• "Staff at Burger King completely uninterested in serving customers."
• "Staff a little short on patience when asked questions. Which was a little off putting."
• "the staff seem to be doing more talking, laughing & giggling, rather than cleaning, & attending customers."
• "Awful! The staff at Burger King were very unhelpful when I asked about allergy advice."
• "Night staff at wh smith and costa obviously need to catch up on some sleep!!!"
• "Seriously lacking in space and facilities are poor for HGV drivers."
• "Again at busy times the staff are over worked and greatly understaffed."

Facilities and Amenities

Pros:

• "More choice of eating places for typical service station food."
• "Decent little place to stop we stopped here on the way to hull it’s got everything you need."
• "Good location for a comfort break and drink. Costa Coffee as good as ever."
• "Great parking. Free for 2 hours."
• "Lots of options for food and refreshments."
• "Main site food and drink outlets are very good kept clean there's lots of choice."
• "A very good service station, caters for most needs, Food -fuel also including electric charge up, shops and toilets."

Cons:

• "Petrol station could do with update inside and not as easily accessible for all."
• "Stopped to charge Electric Vehicle with Ecotricity but 55 KW charger was not working."
• "Clarity of where things are could do with some work. So many people wandering to burger king/KFC looking for toilets because the signs aren't clear."
• "Inadequate disabled parking bays. Inadequate disabled toilet facilities."
• "The drivers shower room is a disgrace."
• "The way in and out is a little convoluted, and the disabled parking spaces are not very close to the main building."
• "Toilets at petrol station were all out of order so had to drive round to main services building."

Value and Pricing

Pros:

• "I can get a nice cup of tea & a lovely sausage roll from Gregg's."
• "Good services, nice M&S food stocking good range of healthier food and drink options."
• "We used Greggs as very reasonable for bacon butties and tea etc."
• "Good selection of shops for buying goods at a reasonable price, nice rest break, shop assistants very friendly and sociable."
• "Gregg's at the side is pretty cheap and good value."
• "Evening meals are more reasonable price and in line with other restaurants."
• "Always find motorway stop off expensive so good to bring a sandwich and drink with you especially if you have a few children."

Cons:

• "Diesel was priced at over 175p."
• "£29.50 to park without food shame on you Moto all these motorway services are out for as much as they can."
• "Fuel price a keep and utter rip off at £1.359 for petrol and 1.37.9 for diesel which is 17.9p per liter above the national average price."
• "Ordered full English breakfast and a coffee cost me nearly 13£ service at EDC is bad not polite at all."
• "The prices are more expensive than the high street, but you kinda of expect that."
• "Overpriced food, motorway premium added to high Street prices, dirty toilets, AND they have the gall to charge you for parking."
• "Expensive I bought a wordsearch and a packet of Worthers sweets, cost £6."