Brook Meadow Reviews Summary

Accommodation

Pros:

• "We stayed in the glamping tent and it was gorgeous."
• "The lodge fit the bill completely."
• "The glamping tent was well facilitated with a comfortable king size bed."
• "The lodges are stunning and decorated to an extremely high tasteful standard all with views over the lake perfect for a relaxing getaway and great value too."
• "The lodge was perfect and beautifully decorated, clean and comfortable."
• "Beautiful views and sunrises over the lake."
• "The views were unexpectedly beautiful and the gliding site next door was certainly interesting to watch."

Cons:

• "The whole place needs an update, its tired."
• "A bit pricey for the cabin."
• "The 'Pod' hadn't been cleaned. There was rubbish all round the outside."
• "The new shower block inhospitable, cold, drafty, water only lukewarm."
• "Hard standings are muddy, there is no shelter."
• "The microwave is definitely in need of replacing!"
• "The camping facilities (toilet and shower block) were not what I expected for the price point."

Facilities

Pros:

• "I found the showers and toilets very clean."
• "Facilities were clean and shower water was hot with good pressure."
• "The facilities are very clean and well looked after."
• "The toilet shower block was warm, clean and had everything you needed for a comfortable stay."
• "The toilet block is very clean with free, spacious showers."
• "Extremely clean facilities (great hot showers, toilet block, washing up block)."
• "All the facilities are spotlessly clean."

Cons:

• "Poor hygiene went in shower came out with black on my feet no shower curtains so all your stuff gets wet."
• "The floor by the shower cubicle nearly gave way on me."
• "The showers could've been cleaner."
• "The shower/toilet haven't been cleaned since Saturday morning all mud and wet."
• "The toilet and shower block could could with a refurb."
• "The only thing that was a bit worrying was I found broken glass by the fire pit."
• "Cleanliness wasn’t great and could do with improvement."

Staff & Service

Pros:

• "Staff are brilliant, helpful and friendly, and go above and beyond to help with anything."
• "The owners are friendly and do their best to ensure your stay goes well."
• "Staff are absolutely fantastic."
• "Good staff..very welcoming."
• "The staff are wonderful, professional and very friendly."
• "The staff are great, very friendly and welcoming...and the communication was great."
• "The staff were very pleasant and helpful."