Midday Sun Reviews Summary

Staff and Service

Pros:

• "The staff make this place. Management nowhere to be seen."
• "The staff are really friendly and even sang me happy birthday."
• "Jamie seems to have everything under control and the waiting staff couldn’t do more for us."
• "Every order was perfect, service was great!"
• "Bar staff were friendly."
• "Highly recommend going, well done on good job in a terrible situation."
• "Came in with my son and was greeted by a lovely woman named Joanna, she sorted all our drinks and food out and made sure we were happy and comfortable the whole time."

Cons:

• "our money wasted on POOR QUALITY OF FOOD."
• "No fish, no chicken wings, 20mins to get served, then 40mins for the food."
• "Poor staff who were lovely were run off their feet."
• "the staff member serving was ridiculously slow and kept disappearing to do other jobs mid service."
• "the bacon in the burger was a bit of fat, the salad in all our burgers had dirt in them and hardly had any chips."
• "Kids running riot everywhere. No shoes on."
• "Over an hour wait for food (wasn't busy) Extremely rude waitress."

Food Quality

Pros:

• "The haloumi strips were nice, as were the sauces."
• "Food is hot and always cooked to an excellent quality."
• "The meals were tasty, good portions and were hot."
• "The gammon cut like butter."
• "The food was gorgeous, my husband loved his 12oz steak (and loved my fish)."
• "Food was tasty with good sized portions."
• "Customer service was Spot on, I ordered Nachos for Starter which was Quality, I had the Southern Fried Chucked Burger which was Great."

Cons:

• "Possibly one of the worst places I have ever been to."
• "The roast was chewy and bland."
• "The burgers was chewy and bland too."
• "Nearly every starter is something that's been deep fried."
• "starter was ok bit Greasy and Lettuce Had seen better days."
• "Food was absolutely rubbish, tasteless and expensive."
• "the bacon in the burger was a bit of fat, the salad in all our burgers had dirt in them and hardly had any chips."

Management and Organization

Pros:

• "Jamie was incredibly helpful, kind, accommodating and went over and beyond to organise a very last minute event."
• "The manager Jamie was a absolute star very helpful and went above and beyond."
• "Mary and her team are friendly, attentive and polite."
• "Great food, including vegetarian and vegan options. reasonably priced and lovely friendly staff."
• "The staff were really friendly - a young team doing a great job."
• "Would highly recommend. The place is under new management and both the owner and staff are very friendly."
• "The staff, especially Maria and Jamie, were super helpful, polite and welcoming."

Cons:

• "Even yet another new manager and STILL it’s bad!"
• "Seems it needs better management."
• "Lousy new management who don't give a dam about the customer they all need retraining."
• "The manager didn't appear to really care, and that basically sums the place up."
• "The manager was no manager whatsoever."
• "Waiting time is a joke! New manager is a joke! Since taking over pub has gone down hill!"
• "The new manager could do with being a little more friendly too."