The Chesterfield Mayfair Reviews Summary

Location

Pros:

• "The location of the hotel is perfect and only a short walk from the tube station at Green Park."
• "A lovely little hotel in a great central location near Green Park."
• "The hotel itself is very well located."
• "A good location, city centre but quiet, with easy access to many popular attractions."
• "Well located in Mayfair."
• "The hotel's prime location is just a short stroll from Green Park Tube station, which we frequently used for convenient transportation."
• "Great hotel in a great location."

Cons:

• "The only thing a bit bad about this place was that the bar can be a bit expensive! Easy to run up the bill."
• "The location is perfect, and the hotel is fine, but the bar is ok and the breakfast is not great, definitively not for the price you pay."
• "Mayfair is an expensive area not only with regard to hotels but generally."
• "The only con is that it's a bit expensive."
• "The bar is ok and the breakfast is not great, definitively not for the price you pay."
• "if in Mayfair the location is pretty easy to get to."
• "But just up market enough that restaurants are a bit pricey and far too trendy for an old fashioned tea shop."

Staff and Service

Pros:

• "The staff was so helpful and willing to do anything to make the stay extraordinary."
• "The hotel staff were kind enough to offer me a complimentary breakfast which was really good and delicious."
• "Staff are very welcoming and efficient."
• "The staff was always engaged and looking to serve your every need."
• "The staff was exceptional, and Jake was the best concierge we have ever had."
• "Staff are really friendly and helpful."
• "Very polite and helpful concierge team."

Cons:

• "Only downside was our room was situated next to some industrial looking air conditioning units and we struggled to sleep."
• "We were squashed into a table and there was very little sense of luxury."
• "No one really apologised for the wait."
• "The staff were not focused."
• "Had to keep trying to flag down a waitress."
• "Confusion from staff on the desk about our booking on arrival, confusion about my room payment on departure."
• "We constantly had to remind them which was bit frustrating and at the end they still missed out scones."

Rooms

Pros:

• "Room is clean and the location is great."
• "Room no 426 is beautiful and bed is very comfy which is a problem because it makes you want to never leave the room…"
• "The rooms were small but nice."
• "The room was nicely decorated, spacious and well-equipped."
• "Room was like a little oasis in the heart of the city -- very comfortable, and clean."
• "The room I stayed in was clean, quite specious and well maintained."
• "The rooms were impeccably clean, the beds were incredibly comfortable."

Cons:

• "Tea was cold."
• "Old buildings have lots of creaky floors and quirky things not everyone can appreciate."
• "The building itself is fairly rundown."
• "Rooms are wore down."
• "My room was quite small with no view."
• "The rooms are a bit old fashion. Carpet in rooms ist not really up to date anymore."
• "First I was given a room (king superior) with the tile floor broken just at the entrance of the bathroom and the noise of the fans outside."