Efes Restaurant Reviews Summary

Food Quality and Taste

Pros:

• "The food was so excellent. Top rated, excellent service and all areas the food was cooked to perfection."
• "The food is freshly prepared and presented beautifully."
• "Well seasoned and it was a wonderful catch up with friends after work."
• "Delicious, fresh, Turkish food!! Best in canning town. Very generous portions and feels very authentic."
• "Fold was great depending on item... the lamb sish, something i tend to avoid because most places make it too chewy, was perfect... full of flavour and easy to chew."
• "In terms of execution of food it was decent enough. The lamb beyti was cold but still delicious and the cheese and lamb worked well."
• "Food was delicious, staff was courteous. However, quantity of salad and sauces were not enough, compared with Sultan in Ilford and Hala restaurant in green lane."
• "Such a great Turkish restaurant. The soup taste great with the bread. Vegetables come very fresh. The seafood dish was great seasoning with vegetables and Turkish spices."

Cons:

• "I have ordered chicken wings platter... But I did not like that much. It's feel like there was a smell of burning in the wings which I did not like."
• "The food wasn’t up to standard. I have Turkish food time to time, but this time I did not enjoy the food as much as I usually would."
• "The mixed donor however was no different to standard kebab shop donor (the meat was full of gristle)."
• "Over twenty pounds to get a simple lamb donner with extra bread delivered. Food was rancid - meat was inedible (gristle and bones!)."
• "The lamb chops were bland and to be honest, the entire platter just felt heavy with oil."
• "Food was not great (falafel was quite mushy and salad inside was cold and kebab was very greasy)."
• "The food was good. Let down by not getting my takeaway order right. Despite asking for chips at least three times and being confirmed that there were chips when they handed it over - guess what, yep there were no chips."
• "It wasn't even busy. Ordered chicken shish takeaway. Got in in 5min only to find it was undercooked, raw inside and burnt on the outside."

Service and Staff

Pros:

• "The staff were so friendly, very nice and welcoming."
• "Servers are friendly."
• "Very friendly service and nice atmosphere. Especially from our waiter Raju who offered us Turkish tea on the house!"
• "Efes Restaurant delivers a delightful dining experience. The cozy ambiance and attentive service complement the tasty food."
• "The staff is friendly, attentive, and always willing to go the extra mile to make sure your dining experience is perfect."
• "They also allowed us to stay and chat for quite a while after we finished eating so that was really nice."
• "The food was awesome and the staff wass very very good. I forgot my wallet outside the store and they keep it safely and returned to me."
• "Great food with the family which I had last night. For a boxing day people doing shopping, this place was busy. Food was absolutely great I would recommend the lamb shish. Overall everything is great the staff are welcoming and friendly."

Cons:

• "Despite having 4 adults and 2 infants, we were given a six-person table with only one baby high chair, although we needed two."
• "Staff seemed pushy from the start, urging us to order even before we were settled."
• "Decent Turkish restaurant in Canning Town... Also, we were rushed to leave the restaurant as soon as we finished our food, even though it wasn't busy."
• "Very bad customer service from the waiter."
• "Quality of food has gone down hill, arrived cold greasy and tasteless, also some of my orders were wrong."
• "On the face of it, it's a pretty nice place with all your staples. Service is great and quick, but I felt that my experience was marred by bill shock! I was charged 60% more for an item without warning possibly because I dined in."
• "The food was good but the waitress attitude was like why the hell you people are here and making me work. It seemed she was the only waitress in the whole restaurant."
• "Was disgusted by how unclean the cutlery were. Food contained too much oil. The waitress was not trained well and lacked any kind of customer service."

Pricing and Value

Pros:

• "Been at the home build and renovation show at London Excel. Was recommended by a friend to go to a pub nearby and the pub recommended us to EFES... best restaurant I have been to in a very very long time... Food is AMAZING, hospitality the best and value for money is second to none."
• "I was with my mate in this restaurant and from the bottom of my heart, I can recommend this restaurant. Place is very clean, food is very good and portions are generous."
• "The best Turkish restaurant I have ever had dinner. I get very Quick service from the staff they were very good, helpful total team was fantastic. I recommend come here you guys will get good service I challenge."
• "A small cosy place although it looks very big on the outside. Well presented and designed except for the toilet. Excellent salad and platter that fed 4 adults and 2 kids. Tea was on the house. Attentive staff. Recommend booking in advance."
• "The restaurant has gone downhill over the last few years since I've been a customer. The food has been gradually declining in quality while the prices have been increasing. On top of that, the staff are super rude and are acting as if there are no other Turkish restaurants in the area."
• "Food is some of the best Turkish cuisine I have had without going to Turkey. A little on the pricey side though. 2 soups 2 lahmacun and two drinks £25. But pleasant staff nice quick service and was offered complimentary tea after our meal."
• "This restaraunt is my absolute favourite! Amazing prices, everything cooked to perfection. Always go with my family and the waitresses remember our orders, favourites and everything."
• "Something happened to this place. It was very good food a few months ago, but now it was a very bad experience. Kebabs were burned and sink in fat, unsuitable meat for lamb shish, service was poor. If you carry on like that you will lose all your customers."

Cons:

• "Despite this still think it’s a bit pricey esp with the 10% service charge on top."
• "For me, this efes is not doing authentic Turkish food anymore. Most of their meat is not fresh. When we eat automatically, we can compare their food with other Turkish restaurant. Money is not worthy."
• "I don't mind paying service charge towards the salary of the underpaid waiters, but to be charged £18 for a small doner kebab is daylight robbery."
• "I had the feeling that my chicken kebab was mixed with sand. I will never order again from here."
• "Waste of time and money. Never again."
• "It pains me to write an average review about a Turkish Restaurant or the food as I really enjoy Turkish food... however the food wasn’t up to standard... The food was also a little on the expensive side for me."
• "Over twenty pounds to get a simple lamb donner with extra bread delivered. Food was rancid - meat was inedible (gristle and bones!)."
• "The chicken wings were nice, as was the salad which was fresh, but overall, and considering the price, definitely won't be ordering again."