Address: Victoria, Saint Austell, PL26 8UF, United Kingdom
Phone: +441726891406
Rating: 4.3
based on 210 reviews.
Facilities
Pros:
"The cleanliness and whole team were remarkable."
"Toilets were clean and presentable and services them selfs were clean and presentable."
"The toilets and showers are good quality and were in a clean and well maintained condition."
"There toilets are large and very clean!"
"Clean and inviting. All the usual things you expect at a service stop."
"It was very clean, all the staff were friendly."
"But venue was very clean, car park very tidy."
Cons:
"Would of rated 5 but toilets were pretty grim and didn’t look like they had been checked for some time."
"Utter disgrace 2 showers on the entire services for hgv drivers is an absolute disgrace there’s a truck park filled with at least 40 trucks and only 2 showers both of which are disgustingly dirty it’s a joke."
"Not one surface wiped down in 45 mins."
"Can't believe how filthy this place is. Outside on pavements rubbish everywhere, engrained against pavements."
"Awful place. Toilets were dirty."
"The toilets need a total refurbishment and kept clean, they are disgusting and totally let the place down."
"Toilets are clean but what a total over the top reaction to COVID."
Food and Dining Options
Pros:
"A refreshing change from the usual Moto Services - a wider range of eating opportunities."
"Excellent choice of places to eat."
"The open oven pizza place was there and they were offering delicious fresh pizza, also gluten free and vegan options which is outstanding and highly commendable."
"Loads of food choice."
"Great quality all round and friendly staff for each establishment."
"The food here is of excellent quality, reasonably priced and best of all freshly cooked in front of you."
"There's an extensive range of your favourite food outlets arranged around a central eating area."
Cons:
"I was disgusted to find that pretty much NOTHING inside was open. It's 6PM on a Thursday. What is this!?"
"Sadly when I went in the facilities were open but the only food outlet open was a Subway sandwich shop which had a bit of a queue (line) which I didn't have the patience for."
"Serving 4 items in coop does not showcase what cornwall has to offer."
"Called in on the way back from a visit to Landsend around 6.30pm to find everything was closing up when the opening times state 06.00-11.00pm?"
"I found only one issue: after 7:30pm (my last visit) half of the shops are closed."
"Was very limited to what food you could get other than McDonald's."
"Ordered a 6inch pizza with salad and a drink £6.95. Was given 12inch no salad no drink £8.95 when questioned the server was rude and unhelpful."
Parking and Accessibility
Pros:
"There is a good dog walking area and plenty of parking could do with a couple more of these in Cornwall!"
"Plenty of parking, even for lorries to stop overnight."
"Spacious parking."
"Ample parking for all vehicle types."
"There is ample parking and flat access, clean toilets and a variety of food options but as with all service stations, expensive."
"Large carpark to accommodate all road users."
"There is ample level parking for cars, with an additional overflow car park to the rear."
Cons:
"You need £15 in coins for parking, they don't except payment cards!"
"Also when leaving the car park the exit sign is hidden behind a bush."
"Not very clear on paying for parking, cash machines charge you."
"Also at the rear is caravan and coach parking, although unfortunately these are on a slight slope."
"Just don't use it if you are in a campervan or commercial van. Cars only in the main car park now and its ANPR."
"I can understand they want to make more space for cars but I saw no obvious signage on the way telling me where to park."
"Paid to park overnight but no access to toilet facilities and couldn't find the showers that were advertised with overnight parking."