Beefeater White Hart Reviews Summary

Food Quality

Pros:

• "The food was spot on."
• "The buffet food was not just excellent value but exceptional quality."
• "Food was brilliant and the early savers menu was well priced."
• "Food is amazing above what we thought a chain restaurant would be."
• "The food was lovely and the service was exceptional."
• "Food was served promptly, was well presented & tasted nice."
• "The food was well presented and very tasty."

Cons:

• "The chicken was tough and the battered fish was over cooked."
• "The steak was so tough it was inedible & uncooked."
• "One of us ordered steak well done, it was still bleeding."
• "Ribs, instead of the meat falling off the bone which we have enjoyed many many times in the past it stuck to the ribs so hardly any meat to actual enjoy."
• "Food was hard, not cooked properly and not as stated on menu."
• "The kids corn on the cob was soft and squishy, a bit passed the shelf life."
• "Food very average gammon steak barely thicker than a bacon rasher, overcooked & dry."

Service

Pros:

• "Our sever Jason L was brilliant he made our meal with his natural banta he looked after us so well."
• "Served by friendly, pleasant and efficient staff."
• "Staff get 5 stars for dealing with an incompetent front desk / manager."
• "Fantastic service from staff."
• "All staff were exceptionally friendly, food was spot on, accompanied by quick service."
• "Very friendly waiter ryan b made sure we was happy with our meal."
• "The staff are always efficient, friendly and polite especially James who served us last week."

Cons:

• "Service was very very slow."
• "The service was slow too."
• "They didn't have all the ingredients for our drinks."
• "The service at first was not good."
• "We tried to book a table but the automated calling didn't work."
• "Service has definitely changed as have some other places I've noticed since COVID now seems like we need to chase someone down to get anything."
• "The service here is rubbish it takes half an hour to order a food and drink."

Cleanliness

Pros:

• "The beer garden is the best part, being large with plenty of places to sit and has great views over the valley."
• "Nice spaces seating areas and cosy bar area."
• "There is plenty of seating so your privacy is maintained and there is also seating outside which has lovely views over the countryside."
• "This Beefeater is in a lovely location and the garden has great views over the Sussex countryside."
• "Pleasant Old English interior."
• "The place is huge and lovely outdoor area with fab views."
• "Superb view from rear garden area."

Cons:

• "Tables v sticky as recently revarnished. Chairs filthy."
• "When entering the building it look old and needing redecorating the floors were very sticky."
• "The table was dirty, sticky and had spills on it."
• "This needs more cleaning it’s really disgusting."
• "Sat outside as it was a nice evening amongst the filthy ashtrays and unwiped tables."
• "The place was a mess the carpet was so bad where customer left it the staff are not on top of the cleaning and the drinking glasses are so bad they need a deep clean."
• "Place was very untidy with uncleared unwiped tables, barman didn't know how to make a Bloody Mary even."