The Acorn Beefeater Reviews Summary

Staffing

Pros:

• "Chloe and the rest of the team there were very friendly and helpful."
• "Staff were very helpful and overworked. Get more staff you cheapskates!"
• "Nice friendly, attentive staff who did all they could to make lunch enjoyable."
• "The 3 (young) serving staff worked very hard."
• "All the staff are pleasant and professional."

Cons:

• "The place was very short staffed."
• "Staff were friendly but clearly not enough of them to cope with the demand."
• "Management need to sort this place out, not enough staff which provides poor service, long waits and sub standard food."
• "They are seriously understaffed and yet they let everyone have a table."
• "Due to the lack of staff, tables weren't cleared and the place looked a mess."

Service Quality

Pros:

• "The cheerful cook had prepared some of the best breakfast foods we've had, and made us all feel like our mum was serving us breakfast she was that kind."
• "Great service from Kerrie. She was so lovely and nothing was too much trouble."
• "Service was fantastic taken to our table and offered drinks straight away."
• "Most importantly was how nice our waitress Christine was. She went the extra mile and hence a decent review."
• "Our waitress, Ellie, was friendly and attentive."

Cons:

• "Needless to say we are in no hurry to return anytime soon !!!! Very disappointed indeed !!!!."
• "Once we paid we couldn't wait to get out of there."
• "Sorry to say it was disappointing, even though we were booked early on a Saturday lunchtime, the service and food were poor."
• "The waiting staff were short staffed and while they made their best efforts the drinks eventually arrived just before the starter."
• "We waited over an hour and a half for our food and when it eventually came it was dry, overcooked and tasteless."

Food Quality

Pros:

• "The food was delicious and set us up for the long drive home."
• "The food was to a very high standard, not one of us could find any fault at all with it and my steak was cooked to perfection."
• "The food was lovely and delicious definitely value for money."
• "Had a wonderful meal, I enjoyed the surf and turf whilst the rest of family enjoyed steak and salmon."
• "The food was fresh and hot and very tasty."