The Broad Chare Reviews Summary

Food Quality

Pros:

• "The best Sunday lunch ever. Super tasty and reasonably priced."
• "Delicious food in a authentic pub."
• "The hake, which was cooked to perfection and the potted shrimp for a starter was also really good."
• "The food here is consistently outstanding."
• "Both were excellent, meat melted in the mouth, veg very well cooked and a massive Yorkshire Pudding to die for."
• "The food was excellent, my grouse was cooked to perfection."
• "Delicious fresh food: local crab, smoked cod roe, grilled halibut and griddled ribeye, all cooked to perfection."

Cons:

• "Food is overpriced and underwhelming."
• "However the gravy was tasteless, Yorkshire pudding overdone, and roast potatoes were not crispy, verging on chewy."
• "The food was very good but when we returned to our hotel my partner was violently sick and had an upset stomach."
• "The chips were dreadful, hard pieces of frozen processed potato, very disappointing."
• "Partners lemon sole wasn't very nice or fresh something that was passed on to the waiter and bill adjusted."
• "Fish was ok but the chips were tasteless, just warm and obviously frozen."
• "The roast beef Sunday lunch arrived on cold plates and the gravy had the consistency of water."

Service

Pros:

• "Friendly staff. Very clean dining room and restrooms."
• "Staff were very friendly."
• "Staff were so friendly, knowledgeable, and helpful."
• "Service was fairly prompt, busy Christmas party period so can’t complain."
• "Staff looked after us the whole time, food and beer was great."
• "Service was warm, helpful and friendly."
• "Service was good, staff were warm."

Cons:

• "Friend asked for hot toddy and no kettle or hot water facility - so the bartender filled from the hot tap!!"
• "Service was very friendly though a little shaky but I put that down to possibly being some new staff members."
• "Don't get much conversation from the bar staff even when it's quiet."
• "We didn't get a check back unfortunately."
• "Slow and surly service. Food distinctly average."
• "Some tables seemed to have really good experiences with their servers but ours said as few words as possible."
• "On arrival, service was polite but curt and brief and little effort to build a rapport was made."

Value for Money

Pros:

• "I feel like I had value for money."
• "2 drinks and 2 fantastic meals (with discretionary 10% service charge) at just under £40 is a steal."
• "Prices are reasonable and the quality is very good."
• "Prices reasonable and the staff were really friendly."
• "Prices were very good for the location!"
• "Very good value and strongly recommended."
• "For 3 of us it was c.£40 each for food and drinks which felt good value overall too."

Cons:

• "£14 for a decent burger at lunchtime is just a bit steep."
• "However, after visiting a few years ago compared to now, pub has become a bit more expensive with food choices more limited."
• "Some items double the price of two years ago."
• "The wine seemed pretty pricey."
• "Ultimately this experience did not meet our expectations and came with a pretty punchy price tag."
• "Quite pricey for beers."
• "Their 'craft' tap offerings are usually £2/£3 a pint higher than anywhere else in the city. Cans £8 plus for old beer."

Atmosphere

Pros:

• "The atmosphere and the staff were very inviting."
• "The pub has a really nice atmosphere."
• "Great atmosphere in both the bar and restaurant areas."
• "Cosy environment with friendly staff and a great drinks selection."
• "Good atmosphere, clean, and the staff are friendly."
• "There was a nice vibe here with people dressing up a bit and enjoying the atmosphere."
• "Busy but welcoming atmosphere a must of you are in Newcastle!"

Cons:

• "However, even at the reasonably early evening time that we chose, the dining room was impossibly noisy."
• "Upstairs is a bit cramped and noisy."
• "Only thing is it can get very busy at nights at weekends, and is not very spacious downstairs."
• "It was however during a heatwave that we made our visit and a couple more windows open, better air conditioning or more outside seating for diners would have been good."
• "Only downside is if you don't get a table downstairs at opening you might wait."
• "Google says as busy as it gets! Well, it was quiet. 13 guys walk in they serve and charge the first male but then refuse the rest due to the group ‘being a stag’ all dressed smartly, no fancy dress."
• "If it weren’t for the food that took ages to arrive, to then go to the bin so we could forage for something edible, we would have given this place a higher rating."