Address: 14 Highgate, Kendal, LA9 4SX, United Kingdom
Phone: +441539731115
Rating: 4.3
based on 196 reviews.
Service
Pros:
"Very friendly serving staff, tasty cocktails and good beer."
"Service was fantastic as well."
"Lovely friendly staff in this brilliant pub."
"The staff are very friendly, cannot complain about the service."
"The poor waitress looked absolutely run off of her feet but she was super efficient and really lovely!"
"Our waiter David was so accommodating and could not do enough for us!"
"The staff were very friendly especially the manager who looked after us so well and made us feel so welcome!"
Cons:
"Absolutely despicable service!"
"Service was very slow (having to ask for things again quite a lot and still waiting for a while)."
"Awfully stuck up and pretentious."
"Lazy managers leaving an understaffed venue."
"The server kindly agreed to swap this for another portion or change our order, the replacement pasta was served lukewarm."
"Upon leaving we explained to the general manager that was walking past that the level of service we had received was poor and at that point she called us rude and asked us to leave!!!"
"The staffing system seemed a little disorganised."
Food Quality
Pros:
"The food was delicious and the mulled wine was the best I’d had in a while."
"Excellent fresh food, very tasty and big portion."
"Food tasted really nice and atmosphere was good."
"Food was great, simple and reasonable."
"Enjoyed a lovely beef Sunday roast, it was brilliant I don’t know what other people are complaining about!"
"Food arrived very quickly and looked lovely."
"The food was fresh hot and great size, great value for price."
Cons:
"I am sorry to say that I am sitting in the restaurant dismayed at the menu. The menu appears to have drastically changed in the last week."
"We also ordered a 25ml serving of a local single malt whisky from the lakes, the whisky served met none of the profile described on the menu."
"To charge £15.99 for Supermarket Fish and chips is astronomical."
"It was a waste of two hours for bog standard food."
"The quality of the fish finger sandwich was poor."
"The vegan 'supreme' burnt and generally terrible."
"The gammon needed cooking on both sides, and the batter on the fish was very sloppy and uncooked on the inside."
Ambience & Cleanliness
Pros:
"The place itself was absolutely stunning inside."
"This was a fantastic pub for drinking, welcoming us with the vintage design and lights at the very entrance!"
"Warm friendly atmosphere with helpful well presented staff."
"They allow dogs and we met a very good boy sitting nearby."
"Lovely decor and relaxed atmosphere, very nice toilets."
"A narrow pub that stretches a long way back from the street, with oak beams, lots of cosy nooks and corners, and an outside courtyard at the back."
"Lovely old history which the pub is proud of."
Cons:
"For a pub whose main claim to fame is being the oldest in Kendal, this pub was lacking in character."
"Only downside was that the toilets were in need of a deep clean."
"The tempura cauliflower bites were too heavy for tempura."
"Strong smell of cigarette smoke in pool/games area."
"The whole place was freezing cold."
"Babies dirty nappies in bag left on table where food is served."
"The bread pots were not enticing."
Value for Money
Pros:
"Decent pub food, got it half price with a deal so made it more affordable."
"Prices are decent and the atmosphere is great."
"15.95 for a roast dinner for me is a bargain!"
"Excellent food. Very reasonably priced too."
"Really good food my partner have the pie steak ale and I have the vegan wellington, both amazing for a really good prizes."
"Good food, good beer and a great family friendly atmosphere."
"Great service and would recommend you book to avoid disappointment."
Cons:
"Awfully stuck up and pretentious. I ordered 1 pint £5.60, this isn't London."
"Absolutely shocking prices and food."
"Just a little too expensive for what you get."
"Especially at the prices that they are charging for a small plate of food."
"For the price that was paid the standard was extremely poor."
"Very poor service at this gastropub, and check your bills, because we were overcharged more than £1 on a bottle of wine listed as £18.50 on the drinks menu."
"Good tasty roast dinner, just the portion size is very small. 2 small slices of meat with hardly any gravy, asked for more gravy and got a cups size, needed more as there were 6 of us so got 2 cups extra of gravy then found on the bill it was two pounds per cup of gravy."