Skin Lab Aesthetics Beauty Clinic Reviews Summary

Customer Service

Pros:

• "All the staff, from the receptionist through to the technicians are friendly, helpful and professional."
• "It’s always nice and clean in the practise with the best customer service as they’re very helpful and willing to answer any questions/queries."
• "Skin lab is brilliant and friendly I always feel comfortable."
• "The receptionist was friendly and welcoming."

Cons:

• "They have facilities for Coffee and Water but I wasn't offered any while I waited."
• "The useless receptionist is ignorant and rude."
• "Worst experience ever, very unprofessional team that makes a lot of mistakes, very disappointed."
• "Worst Ever! Booked in for consultation then she decided not to show up with no apology or explanation given."

Treatment Results

Pros:

• "I’ve been coming to Beauty Box for a few years now. Over the years I’ve had my treatment done by various different staff and have always been extremely happy with the results."
• "Had my lips reshaped perfectly by Estere, she was so warm and explained everything in detail, gave the best advice and reassured me being in her hands."
• "I had facial, filler and botox done at this amazing place. The staff is very professional and efficient at what they do. The results I had were terrific."
• "I had a B12 and 3 areas of Botox. Megan done if for me was so please and after one day I slept well with the B12 and my Botox worked straight away."

Cons:

• "Waste of money. I was for anti wrinkle procedure for 3 areas. Now past more than one month and all wrinkles are in same place nothing change."
• "I went to do lip filler for first time, and I paid 170£ for 1ml and she doesn’t even check my lips properly, she just injected 3 times in each lip and done."
• "Had a non surgical rhinoplasty done and I am in love with the results! This was something I was so insecure about and it has changed my confidence levels dramatically!"
• "The Botox is absolute rubbish, plus booked an appointment for eyelashes waited 1h end up walk away, staff is rude, not helpful at all."

Professionalism

Pros:

• "Meghan the lady who did the treatment for me was so friendly and gentle. The treatment is really worth it, also the environment it’s very nice clean and relaxing."
• "I used beauty box skin clinic by Maggie for the first time, I was recommended by a family member who regularly uses. I was very happy with the customer service and greeted with lovely people."
• "I have only used Maggie from the very start I have been going to her for a few years now. Maggie will always give good advice for example if I need my lip filler done or not."
• "Had my lips done with Megan today have been coming to maggies for years and was the first time Megan doing my lips but she's amazing my lips have never looked this good!!"

Cons:

• "The manager is so disrespectful. Look her up at DailyMail to see what she said to a paying customer after lip fillers left her swollen and infected."
• "A very unprofessional clinic, the first time I attended she was in a rush and did my jawline in no more than 2mins I’ve been to clinics before and it takes atleast 15mins to do the jawline."
• "Terrible treatment paid 490 pounds for filler no difference in appearance, went back was not interested in helping at all."
• "Do not read these reviews, every good review for this shop is faked. The daily mail did a report on maggie the owner, she isn't even qualified for this."