LC Swansea Reviews Summary

Value for Money

Pros:

• "Great value for money (we used Tesco vouchers) friendly staff very clean big changing rooms."
• "Prices for swimming and spa were very reasonable and cheaper than other places I have been to."
• "Really good value and the numbers are really well managed. Very clean and lots of attentive staff."
• "I think it is good value for money and ideal for some fun activity on a drizzly winter day."
• "For the 3 hours we were almost there for, it's great value for money."
• "Prices are reasonable and some concessions are available, all explained to you, as you read through."
• "Can be expensive to come here but worth coming for aqua tots or with Tesco vouchers."

Cons:

• "It wasn't cheap - £33.30 for two adults and two small children - and £6 for parking next door."
• "Don't forget your goggles a pair will set you back £20.00"
• "Paid best part of nearly £30 to go in, but lagoon pool had swimming lessons in."
• "This is a great water park, but £30 for a family of 4 for barely 2 hours is very much overpriced in my opinion."
• "Although it's a little pricey for a student at £25 per month, if you want to do swimming and gymming (get it), I would recommend it."
• "Kids love it, but it's a bit expensive to go often but so is everything these days."
• "A little on the pricey side but there is a lot on offer."

Staff and Service

Pros:

• "The staff is polite but not always professional."
• "Staff are always happy to help."
• "Staff are lovely, plenty to do here too from fun activities to serious exercise stuff."
• "The facilities are clean and the lifeguards both poolside and monitoring the slides are spot on."
• "Really friendly staff, great lifeguards."
• "All of the staff are pleasant, polite and well informed, able to explain the system and give directions where needed."
• "The staff on-site were all polite and friendly."

Cons:

• "The inexperienced boy didn't seem bothered but gave her plasters & filled out an accident form."
• "The lifeguards all had major attitude problems and didn't fill me full of confidence at all."
• "Lovely facilities let down by staff standing around when there's mess on tables, and people looking for assistance."
• "Most of the staff were not happy and were a little rude to say the least."
• "Absolutely shocking services, Couldn't even get a chair to sit down, they tried charging £30 a chair and the young boys who worked here needs to be taught some manners shocking attitudes the both of them."
• "The gate to the play area could do with better manning as staff just seem to talk to each other and not see who goes where so obvious a safety issue."
• "Advised by staff to book online next time which I tried, low and behold the online site is very slow or not working."

Facilities and Cleanliness

Pros:

• "Fantastic indoor leisure centre in Swansea. Has several large pools, multiple slides, wave machine, and various water activities for children of all ages."
• "The swimming facilities were excellent with clean changing rooms."
• "Very wheelchair friendly, step free entrance and more than one lift to access the upper levels."
• "The splashdown area is nicely sized, with waves and slides to enjoy and enough space to do a little swimming."
• "Wave machine in the big pool, nice small pool for learners and a fun pool for smaller children."
• "The swimming pool is very clean and well staffed all round great place to visit loads to do."
• "Overall clean and well maintained."

Cons:

• "The LC2 has gone very drab over the years. Such a shame as it really was the best leisure centre to go in the day."
• "It was dirty, used swim nappies on the floor in changing room. Bins over flowing."
• "The locker rooms are dirty and cramped."
• "The changing rooms look shabby and smell bad."
• "Steam room stunk of sewage."
• "Grime lines around water edge."
• "The changing rooms absolutely stunk of urine, not sure if people realised there are toilets within 30 seconds of the changing rooms?!?!"