Turtle Bay Birmingham Reviews Summary

Service

Pros:

• "Alex was on the floor delivering cocktails on point in a very timely manner."
• "Adelina was our waitress and she gave a five star service."
• "Staff were quick and efficient, especially our waitress."
• "Robbie was amazing! He read us so well and knew that we wanted to have our drinks quickly due to being on the bottomless brunch!"
• "Adelina even got us extra sauce on the prawns because we mentioned we liked it."
• "I come to the turtle bay on my birthday amazing service by shyan she served us our bottomless brunch made sure we never ran out of a drink."
• "Our server we just amazing, professional and attentive in a very busy environment."
• "Alex was such an amazing host, he took care of me and a group of 17 people for my best friends bday, absolute legend!!!"

Cons:

• "The only let down for us was our waitress was really miserable and made us feel really uncomfortable."
• "The manager at the door could be a little more charismatic!"
• "I didn’t even get an apology and when I said as much to the manager Alec, he just said ‘sorry’ really sarcastically."
• "Waiter made my 13 year old cry as she approached her with a rude manner about her mcdonald’s."
• "Was able to do starters and mains in the 90 minutes we had before we had to leave."
• "The lady who stated she was the manager for the night want very professional at all."
• "Bit difficult at the start waiting for the table, person said he was going to set the table up. Watched him walk away and not set any tables up."

Food

Pros:

• "Food was amazing recommend the Shack Stack Burger the thickness of it was an immense cooked to perfection."
• "Delicious Carribbean food and cocktails, nice relaxed but fun atmosphere."
• "100% recommend the cocktails."
• "The Pulled Chicken Doubles were excellent."
• "The food was very good, quite spicy and you can also add your own level of spicy sauce."
• "This is the best place for bottomless brunch in Birmingham! The food was tasty."
• "Great place for some quick Carribean vibe food, with great music."
• "Spent a few days in Birmingham and kept coming back to this place for dinner as the food was amazing!"

Cons:

• "Food is nice and worth going for the 2 for 1 cocktails."
• "I was personally disappointed by the portion of fried chicken thighs which were so small that they looked like a side dish."
• "Even though the food was very mediocre and dry (Kingston fried chicken and mac and cheese that was hardly Mac and cheese), the drinks were great."
• "Bottomless brunch. Service was a bit slow but the waitress was nice. Surprised they didn’t serve mimosas, that seems to be a staple everywhere for a brunch. The food was definitely the worst part."
• "The only let down were the dumplings which were overdone and tough."
• "The food was really tasty and nicely cooked."
• "We were seated in one of the most darkest places in the restaurant very hard to see our menus."
• "The food was excellent. The drinks were incredible but the service is really where this place shines."