Trinidad Roti Shop Reviews Summary

Category: Caribbean restaurant London

Address: 27 Craven Park Rd, London, NW10 8SE, United Kingdom

Phone: +442088384800

Rating: 4.1
based on 112 reviews.

Customer Service

Pros:

  • "Would recommend to family and friends, staff are friendly and chatty."
  • "Customer Service is paramount and well 'dished out' in this establishment - Polite and Friendly staff."
  • "Came from Ireland to your visit and taste your Trini food, myself and my daughters was not disappointed, the staff was very helpful and friendly."
  • "The people who work here are very friendly and polite."
  • "Both Mother and Son were very friendly and accommodating as I was a first-time customer."
  • "Lovely staff, really nice veggie options, speedy service."
  • "The staff/owners were very friendly, chatty and helpful."

Cons:

  • "The service in the shop was quite haphazard, looked very scantily staffed i.e. 2 staff only..."
  • "The elderly lady who runs the shop is very rude to her employees."
  • "The person at the counter - seemingly the owner of the shop - short lady, grey hair, in her 60 or 70's - seemed to take great pleasure in turning down my request."
  • "How is the owner replying to all the 1 star reviews like that, instead of apologising because they had a bad customer service or what not???"
  • "The servers don't smile..poor customer service..food not so good these days."
  • "These people are rude, rude, RUDE."
  • "Rude, rude, rude. Short fiery HEARTLESS Manager."

Food Quality

Pros:

  • "Great place for getting Caribbean Food from the windward islands."
  • "Best Roti's in town. Very filing and good value for money."
  • "The goat is lovely, and they have plenty of vegetarian options."
  • "The food was delivered in amazing time, it was absolutely delicious, and I was blown away by the presentation."
  • "Absolutely Fantastic Roti's. The variety they have is great."
  • "Very tasty and fresh Trini food!! The curries had a little bit too much oil, but still delicious!!"
  • "Their Roti's are perfection and are always made to your taste."

Cons:

  • "The roti skin tasted stale and seemed factory made."
  • "Sorry but not as good as the one in Clapham junction."
  • "£5 for a doubles is just robbing people."
  • "Your hygiene is clearly poorly."
  • "What was served as doubles was just stiff, thick barra that was more like a fry bake with curry channa."
  • "however this evening I ordered stewed chicken with rice and peas, plaintain, coleslaw and mac cheese and totally disappointed with chicken full of bones, hard rice."
  • "The doubles bara was tasting like cake very thick and not enough channa taste was not authentic."

Value for Money

Pros:

  • "Best Roti's in town. Very filing and good value for money."
  • "The portions were MASSIVE."
  • "We didn't have to pay an arm and a leg for it."
  • "The food was yummy and rice came in a large container (so plenty for 1.5-2 meals)."
  • "Good prices for the roti. And the portion size was big."
  • "Good price and lovely people too."
  • "Best value for money in Harlesden."

Cons:

  • "£5 for a doubles is just robbing people."
  • "The Mac and cheese was a tiny square piece. I was in shock. Talk about robbing people."
  • "Food tastes Good but some of the prices are questionable a bit steep but it's still worth buying and tasting the excellent cuisine of Trinidad."
  • "Over price for what it is worth paid £7 for a roti with practically nothing inside it."
  • "I spent 30.40 on this less than average meal."
  • "The black pudding is overpriced they only give u a small small piece for the money they charge n it not even tasty."
  • "Too much potatoes in the roti and not enough chicken,couldn't buy roti open and couldn't get pepper on the side had to be add to roti for you."

Atmosphere & Location

Pros:

  • "The atmosphere was filled with songs of Calypso greatness. A must visit for anyone wanting authentic Trini food!"
  • "It's very much a family atmosphere I love this shop."
  • "It's a wonderful, longstanding family business that is popular locally."
  • "You are served with a smile (always) & great conversation."

Cons:

  • "The venue is much to be desired, but dont let that follow you."
  • "Genuinely feared for my life thanks to threatening sounding gang hanging around outside, negatively impacting ambience."
  • "Food fine. Location leaves a bit to be desired."
  • "The only con is that they're closed on Sundays but they run such a tight ship I don't begrudge them the (probably much needed) rest!"

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