The Dutchie Reviews Summary

Food Quality

Pros:

• "The food here bad bad! Flavors are on point! chef Braveboy Tun Up! Bloodfire the food is on point."
• "Very tasty food and lovely atmosphere in the restaurant."
• "The food was fantastic and the service staff was oh so friendly."
• "Lobster was nice curry goat and oxtail was proper soft and cooked to perfection."
• "A great place to go for some authentic Carribbean food that taste really good and has amazing cocktails."
• "The jerk sauce was nice, sticky and flavourful which a touch of spice but not overpowering."
• "The curry goat was tender and went really well with the roti."

Cons:

• "Came for the 2 for 1 cocktails to be told they had no cocktails available at all as they had no rum or other alcohol."
• "Calamari was overcooked and I wouldn’t feed the curry goat to my enemies!"
• "Food was mediocre. Did not feel I tasted anything authentic and generally all the food was dry and salty."
• "Rice tasted like it was reheated in the microwave was hard, I ordered curry chicken and got curry goat."
• "Food flavourless. Myself and my partner both agreed barely any flavour or spice."
• "The plantain was also hard and burnt."
• "The food wad ABSOLUTELY hideous the roti was under cooked and tasted as if it had just been heated up from the freezer."

Service

Pros:

• "We were served by a lovely member of staff who I believe was called Shabiah."
• "Commendable customer service, delicious food, and 241 cocktails all day everyday 🙌 all waiters were incredibly attentive."
• "The staff are always accommodating and professional."
• "Staff friendly and helpful."
• "Front of house are very friendly and accommodating."
• "Customer service was impeccable."
• "Staff are always efficient and friendly."

Cons:

• "Terrible. Just ordered and waited 1 hour 30 minutes for the order not to turn up."
• "Waited over 2 hrs for main course with no remorse."
• "Service was pretty slow and there was barely any waiting staff."
• "Managements as well as colleges are extremely rude and never got the memo for good customer service skills!!"
• "Very disappointing experience and probably wouldn't be going again. Poor customer service."
• "Service can be a bit slow in the restaurant because they do 2 for 1 cocktails, always really quick on delivery."
• "The service was a bit slow."

Atmosphere

Pros:

• "It's a lovely intimate environment and is quite good for a romantic lunch or dinner and can also serve very well for Group meetings or get-togethers."
• "Has a really authentic feel with the music and decor."
• "A venue that gives the old rustic charm of being in Jamaica."
• "Best Caribbean restaurant in London hands down."
• "So glad we came here after leaving Turtle Bay next door... Value for money."
• "True authentic tasting Jamaican foods!"
• "I loved the decor with the tricolours of red, gold, and green, and the graffiti."

Cons:

• "Service staff was terrible firstly it took 20 minutes to be seated as we had to wait for staff to clear and clean table."
• "Music too loud, unable to speak across table."
• "Wasn’t happy with the jerk chicken, worst I’ve had, threw half of it away."
• "Worst Place to Go on New Years... Not only was there a terrible smell which made it further unbearable to be there."
• "Once it arrived, I was very disappointed to see that the lobster was very small and was not worth the £32 spent."
• "The music was way too loud. We found ourselves shouting when having a conversation."
• "Music was ridiculously loud so we couldn't have a proper conversation for a restaurant."

Value

Pros:

• "Prices are decent and portions are great."
• "The food was reasonably priced."
• "241 cocktails were lush, so cheap for so much alcohol!"
• "My meal and drink was approximately £15 which is really reasonable."
• "The 2 4 1 cocktails deal was a bonus."
• "Oh and it’s all very reasonably priced."
• "Food is delicious. The taste is really authentic. The value for money is superb."