S Luca of Musselburgh Reviews Summary

Ice Cream Quality

Pros:

• "Probably the best ice cream in Scotland, if not the world."
• "Best ice cream in Edinburgh."
• "hands down, the best icecream in the lothians."
• "Beautifully smooth, rich and creamy ice cream packed full of flavour."
• "Always delicious icecreams and so well presented."
• "If visiting Scotland, you must try the Irn Bru sorbet they make. Fantastic!!!"
• "The best ice cream in the world. You HAVE to try it."

Cons:

• "The slight let down is the quality of their food from the cafe - it tastes a bit processed."
• "The vanilla ice cream had ice crystals in it and the strawberry was just too soft."
• "I had strawberry ice cream recently, the colour was beige... the taste was so artificial I just threw them away."
• "Ice cream it's self was very bland my daughter got biscoff/chocolate Nero and myself pistachio/tablet, no taste to any of them."
• "Strawberry ice cream was not that strawberry tasting."
• "It’s tastes exactly like chocolate ice cream. Nothing like what it states it is."
• "The chocolate icecream hadn't come from the counter display - you could tell by looking at it it was cheap shop bought stuff."

Service

Pros:

• "I would like to thank the two young ladies for amazing service this morning."
• "Staff were great, providing little spoons of joy to taste flavour before buying!"
• "Service was more than excellent."
• "Efficient staff got through the queue so there wasn't a long wait."
• "Pleasant staff give good customer service..."
• "Great friendly staff. Highly recommended."
• "Very friendly and fast service."

Cons:

• "Service was ok but not enough time to try to choose from range of ice cream flavours."
• "Same old surly staff, maybe need to work on customer service."
• "Service took ages. 40 minutes to get our food."
• "Food took a long time to prepare and staff were not the most attentive..."
• "Service was appalling waited ages to be served and the waitresses were rude."
• "The attitude from an older member of team was terrible."
• "Only thing wrong the young assistant threw my change into my hand though my hand was diseased."

Atmosphere & Cleanliness

Pros:

• "Always a treat on a sunny day or even a cold day."
• "A lovely little ice cream parlour that my daughter adores."
• "First time I have been in since it has been decorated and it looks very nice inside."
• "The restaurant itself is clean and fresh looking with comfortable seating."
• "It was welcoming and clean."
• "5 stars go to how clean and well decorated the place is."
• "Clean, helpful staff and a friendly atmosphere!"

Cons:

• "There is very limited disabled parking."
• "Only downside was it was freezing inside, not pleasant to sit in."
• "Place was needing an update too very dull looking."
• "Inside they've gone for a retro black and white checkered theme. Ceiling is low, tables are cramped too close together."
• "Sat & watched staff preparing candyfloss with gloves on but using same gloves to put her hands up her top to scratch & across her backside to scratch! Disgusting"
• "Was seated at a table by the glass window... the glare made it impossible to look at the menu."
• "Breakfast was very cold there is also food lying on the floor underneath tables..."

Value & Pricing

Pros:

• "Love it, might have a bit of a wait, but it's a popular place. Prices are reasonable which is good because the kids love it too."
• "Meals reasonably priced good kids options too."
• "Fantastic Range of Ices. Very good coffee and very good value."
• "The food is cheap and really tasty!"
• "The prices are really reasonable."
• "Great breakfast, reasonably priced, food quality was excellent not cheap food."
• "Simple, reasonably priced menu in this sometimes busy cafe."

Cons:

• "Shame as its not a cheap treat, doubt we will be back."
• "Food very expensive for basic meals is only a cafe/bistro seating area inside is freezing."
• "Prices quite high."
• "Food very expensive for basic meals."
• "Poor quality food thats also expensive."
• "A bit disappoint and for 16 pound it was not worth it."
• "Great ice cream but a ridiculous amount of non sustainable, non recyclable packaging is used."